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Community Management Hack: Create a Community Handbook

Higher Logic

Try to look at this through the eyes of a brand new employee. Start with some basic background and history and fold in some Staff and Member FAQs. Comb your sent folder and your community site for those FAQs, Code of Conduct, and special instructions for volunteers or super users. Focus on one item a day or three per week.

Handbook 136
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Get More Out of AI, Start Chatting

.orgSource

Translating your member FAQs from print to dialogue might be a good beginning. Put the Bot to Work Remember the news story about the Bing chatbot and New York Times reporter Kevin Roose? This is also the right place to experiment with an MVP , or minimum viable product.

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Sword Swallowing? Yes, There’s an Association for That.

Associations Now

a list of world record-holders , and an FAQ for those wondering if they’re being tricked. “Like any loving relationship, you have to listen and ask your body, and sometimes it’s not the right time to go all the way,” she told The New York Times. There are also photos, but we’ll let you find those yourself.).

FAQ 71
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BizBash uses Chatbot AI Technology to Enhance Events

Expo Logic

BizBash has started to use chatbot technology at their event in Florida, Los Angeles, and New York to address four key points: Improve logistical support for the event without increasing costs. Provide easier access to the agenda and schedule information in addition to a way to communicate the answers to FAQs.

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Growth Hacking Your Community with Vanessa DiMauro

Higher Logic

The basics include a welcome program and onboarding process, programmatic outreach, access to support documents and a robust FAQ section. Vanessa’s work has been covered by leading publications such as the New York Times, the Wall Street Journal, CNBC and Forbes. from Boston College and blogs at [link].

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BizBash uses Chatbot AI Technology to Enhance Events

Expo Logic

BizBash has started to use chatbot technology at their event in Florida, Los Angeles, and New York to address four key points: Improve logistical support for the event without increasing costs. Provide easier access to the agenda and schedule information in addition to a way to communicate the answers to FAQs.

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Association Brain Food Weekly: 6.5.20

Reid All About it

Their FAQ describes the program. It looks like they’re using the Social27 platform , a new one for me. from the FAQ). Connection Point : web page with news, session coverage and updates. Yael Fuchs, Co-Section Chief, Charities Bureau Enforcement Section, Office of the New York State Attorney General.