How does your customer education program stack up against industry leaders? Find out in this short Customer Education Maturity Model Self-Assessment checklist which will help you determine which of the 5 maturity stages your program is in today:
- Step 1: Train Your Customers
- Step 2: Build Foundation for Scale
- Step 3: Personalize Learning
- Step 4: Expand Business Impact
- Step 5: Elevate the Brand
The checklist was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. It will also help you determine the next high-impact initiatives to undertake in order to advance to the next stage of program maturity.
Discover where you are today and the next steps to reach your program goals in the future.