article thumbnail

How to Give Your Customer Success Team Superpowers

Higher Logic

We can learn from negative feedback , find our customer advocates , and inform our strategy on various levels. Every time your customers offer up information about their experience, your customer success team gets a better idea of where they’re coming from and how to help. How does the community help them with this?

Team 174
article thumbnail

Association Brain Food Weekly: 6.19.20

Reid All About it

Inclusion strategy. Quick hits before we get to the list of this week’s free education: How to hold a cocktail party on Zoom—and have better classes, conferences and meetings too. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. How to Go Virtual (While Still Creating an Engaging Experience). Imagine bliss.

Video 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Teachers look forward to their Professional Development Day because they’ll learn about new instructional strategies and acquire new skills. Show your learning circle leaders how to set up meetings on Zoom or the web conference platform you prefer. Wouldn’t it be great if your members could have a Professional Development Day too?

Hawaii 52
article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Teachers look forward to their Professional Development Day because they’ll learn about new instructional strategies and acquire new skills. Show your learning circle leaders how to set up meetings on Zoom or the web conference platform you prefer. Wouldn’t it be great if your members could have a Professional Development Day too?

Hawaii 40
article thumbnail

3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. How about you? Published Book Three: In 2016, I published “ The Happy Healthy Nonprofit: Strategies for Impact without Burnout ,” with co-author Aliza Sherman. Year in Review.

article thumbnail

13 best association blogs of 2013

SCD Group

Meanwhile, here are the top 13 association blogs (from SCDGroup) for 2013 (listed based on rank in readership along with the date of original posting): #1 3/7 Association Boards Road to Relevance: 5 Strategies for The Competitive Association. This is about making sure your strategies (assuming you have them!) are well thought out. #8

Hawaii 40