article thumbnail

How to Give Your Customer Success Team Superpowers

Higher Logic

We can learn from negative feedback , find our customer advocates , and inform our strategy on various levels. For example, meet Customers Jill, Joe, and Sally: Jill posts in the community that leadership is really breathing down her neck to get better numbers this year, and Customer Joe totally gets where she’s coming from.

Team 174
article thumbnail

Association Brain Food Weekly: 6.19.20

Reid All About it

Inclusion strategy. If your association wants to create a more inclusive association, you must identify and remove the barriers standing in the way of a member’s desire to volunteer or serve in leadership , says MemberSuite. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. Sigal Samuel, Vox ). Imagine bliss.

Video 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. Published Book Three: In 2016, I published “ The Happy Healthy Nonprofit: Strategies for Impact without Burnout ,” with co-author Aliza Sherman. How about you? Year in Review.

article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Teachers look forward to their Professional Development Day because they’ll learn about new instructional strategies and acquire new skills. Or, if competition is a factor, you could group members from non-competing markets into circles, for example, one member each from Oregon, Utah, Iowa, Texas, Ohio, Georgia, Maine, and Hawaii.

Hawaii 40
article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Teachers look forward to their Professional Development Day because they’ll learn about new instructional strategies and acquire new skills. Or, if competition is a factor, you could group members from non-competing markets into circles, for example, one member each from Oregon, Utah, Iowa, Texas, Ohio, Georgia, Maine, and Hawaii.

Hawaii 52
article thumbnail

13 best association blogs of 2013

SCD Group

Meanwhile, here are the top 13 association blogs (from SCDGroup) for 2013 (listed based on rank in readership along with the date of original posting): #1 3/7 Association Boards Road to Relevance: 5 Strategies for The Competitive Association. This is about making sure your strategies (assuming you have them!) are well thought out. #8

Hawaii 40
article thumbnail

Abscence (of Discomfort) Makes the Heart Grow Fonder

The Big Picture

The room should be moved to Hawaii. ;). Posted at 02:16 PM in Strategy | Permalink. Leadership. " - Perfect meeting and educational sessions, awful food served at lunch. Feedback forms were filled out during the awful lunch. The room is too cold. The room is too hot. Reblog (0). TrackBack URL for this entry: [link].