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What is Customer Experience (CX)? Crash Course
Fonteva
OCTOBER 18, 2022
To help your association’s team understand CX, why it matters, and how to get started with it, this article will provide a crash course, reviewing topics such as: What is CX? According to NPOInfo’s charitable giving statistics, 57% of associations report that word-of-mouth is their most successful method for recruiting members.
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