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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

These are some of the terms engaged members use to describe their feelings about their favorite association. Over the years, I conducted 33 research studies on behalf of professional and industry associations, personally chatting with over 473 members. Prediction 2: Associations will warm-up.

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Three terrific tech tips to transform the member experience

Nimble AMS

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

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How to Reevaluate the Member Experience in 2022

Membersuite

The pandemic affected industries and professionals differently, but most of your members probably experienced big changes at work and home. Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Map the Member Journey .

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How to boost the member experience by integrating career center software with Nimble AMS

Nimble AMS

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Use your data. Learn more.

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Debugging Your Members’ Experience

Smooth The Path

If you suspect that your association has a value gap start asking members what their most challenging professional problems are. And ask them to forecast the most significant challenges that will face the industry or profession in the next three years. Related: The real value of the association for members.

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Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. Take the next step.

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5 things associations do every day to deliver a stellar member experience

Aptify

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.