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Conference Circuit: Customer Engagement

Associations Now

The Professional Association for Customer Engagement’s Annual Convention & Expo begins next week in San Antonio. City: San Antonio, Texas. He’ll tell attendees all about the company’s latest innovations in customer service that have come to fruition because of active listening and engagement with its customer base.

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Conference Circuit: Higher Learning

Associations Now

More than 5,000 attendees are expected in San Antonio, Texas. Around 5,500 student affairs professionals from around the globe are headed to San Antonio to be inspired and to hear from industry leaders on topics relevant to their campuses. City: San Antonio, Texas. Rundown Attendees: 5,500. Sessions: 600.

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Groups Denounce Texas Bill as Discriminatory Ahead of Special Session

Associations Now

According to Texas Welcomes All, the state has already lost $66 million in revenue due to cancellation of events that were to have been held in Austin, Fort Worth, Houston, San Antonio, Dallas, and Arlington.

Texas 73
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Conference Circuit: Catholic Higher Education Leaders Think Big

Associations Now

The Association of Catholic Colleges and Universities’ yearly meeting encourages members to embrace innovative problem solving. February 4-7: They say everything’s bigger in Texas, and the National Cattlemen’s Beef Association ’s event in San Antonio is no exception. Down the Line.

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Happy New Year: What’s Your Theme for the Year?

Beth Kanter

I also gave a plenary talk at AFP in San Antonio, Texas. I plan to do that with facilitation techniques for design and innovation labs. This year took me to Europe to keynote at the Internet Festival in Pisa, Italy and to Amsterdam to give a plenary talk at International Fundraising Conference.

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Why Can’t the Nonprofit and Philanthropic Sector Scale Generosity? #givedaylessons

Beth Kanter

Technology experts offered their analysis (see the end of this article in the local San Antonio newspaper titled “ From Big Give to Big Crash “) Others offer their analysis. And, yes technology is one layer as you can read from Kimbia’s explanation here. It’s complicated.

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Happy, Healthy 2016: What’s Your Theme for the Year?

Beth Kanter

Innovation Lab Facilitation : For the past few years, I’ve trained in and designed and facilitated innovation labs using the Luma Institute Methods. In the US, I gave workshops at nonprofit conferences in Iowa, San Antonio, Iowa, Tahoe, Palm Beach, Miami, and San Francisco on networked leadership skills.

Iowa 28