Smooth The Path

AUGUST 27, 2018

It is easy to see how association processes can break over time. Why not try a process audit? List and review every critical process, especially those that interface with members. Has there been any member feedback? Has the process improved? What could be going wrong?

Process 68

Process Member Engagement Membership Management Member Experience 68

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 120

Member Experience Tips Guidelines Tools 120

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Smooth The Path

JANUARY 18, 2022

When might your members experience fear? Identify all the places where members might feel a twinge (or a lightning bolt) of fear and work to improve their member experience. The post Identify Spots of Fear for a Better Member Experience appeared first on Smooth The Path.

Member Experience 78

Member Experience Certificate Course Conference 78

Aptify

MAY 6, 2021

An association industry study by Community Brands shows that member engagement and loyalty are still strong. And, members continue to look to their associations for trusted industry information. Are you creating the type of personalized member experiences they’ve become accustomed to as consumers? Explore Aptify.

Member Engagement 72

Member Engagement Software Tools Committee 72

GrowthZone

NOVEMBER 8, 2022

The first blog post in the series featured competition entries sharing how using the GrowthZone solution increases member engagement. The following highlights responses relating to streamlined processes from using GrowthZone. “We have streamlined processes and increased staff connection. Learn more.

Process 78

Process Directory Software Revenue 78

HighRoad Solution

APRIL 24, 2020

Association members follow the same process when they’re making decisions about attending events, renewing their membership, or getting certified. When you buy a sandwich, it’s because you felt hungry, you thought about your food options, and you decided that the best available choice was a sandwich.

Member Experience 109

Member Experience Process Member Engagement 109

YourMembership

FEBRUARY 26, 2019

Consider this: If you simplify and streamline your association’s day-to-day operations, it frees valuable staff time so they can focus more on attracting new members and creating a great member experience.

Process 170

Process Software Member Experience Member Engagement 170

Smooth The Path

MAY 11, 2017

Their excitement is at an all-time high the moment they click join , and they are super receptive, at least, for awhile… We only have 3 emails to engage some new members. We only have 3 days or 3 weeks to engage some new members. We may only have 3 touches total to engage some new members.

Member Engagement 103

Member Engagement eBook Member Experience Process 103

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

Member Experience 36

Member Experience Tips FAQ Content 36

NXUnite

MARCH 18, 2024

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

Software 130

Software LMS Library Certificate 130

Protech

MAY 11, 2023

In this article, we’ll discuss three ways you can boost engagement with your members’ online community : Use a member engagement app. Create branded eCards for members to send. You know your members best, so make sure to tailor each of these strategies to their preferences. Use a member engagement app.

Member Engagement 52

Member Engagement Innovation Library Newsletter 52

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals! We are very fortunate to have Nimble AMS.

LMS 148

LMS Missouri Software Innovation 148

Nimble AMS

MAY 19, 2021

Here’s a recent story of how one of our clients is expanding member engagement using Nimble Communities. An online member community has the power to inspire and enable members to connect with each other and gain access to relevant content anytime from the convenience of their home, office, or wherever they are.

Member Engagement 78

Member Engagement Case Study Software Team 78

Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Set a member engagement goal.

Review 169

Review Member Engagement Process Examples 169

Nimble AMS

MARCH 10, 2024

The data you’ll receive when using an online community will better help you understand your members and create a personalized experience. Management If you choose an online community platform designed to drive member engagement, you’ll be equipped with tools to create an engaging member experience.

Guidelines 116

Guidelines Member Engagement Member Insights Member Experience 116

Smooth The Path

SEPTEMBER 17, 2019

In the two years since my partners at Dynamic Benchmarking, and I created the New Member Engagement Survey, new member onboarding programs have changed. Not only are more associations implementing their plans, but they are also employing more communication tactics to reach new members. Access the report here.

Member Engagement 68

Member Engagement Survey Report Tips 68

Smooth The Path

FEBRUARY 12, 2019

You can significantly increase member engagement with a Member Engagement Strategy. The Member Engagement Strategy is a research-backed process that delivers a customized roadmap for member engagement that busy staff can implement and members love. Are you interested?

Member Engagement 68

Member Engagement Strategy Newsletter Leadership 68

Association Success

OCTOBER 10, 2017

Before setting out to increase engagement, ask yourself: what does it look like for our association? What does member engagement mean to you? As a Culture Consultant, my area of expertise is the internal and external cultures of employees, customers, and members.

Member Engagement 76

Member Engagement Member Experience Innovation Examples 76

GrowthZone

OCTOBER 9, 2018

It’s a fact that a member’s decision to renew is profoundly influenced by their experience when they first join – is your association fueling exceptional new-member experiences? See why engaging new members within 3 days to 3 weeks is critical. This is a free webinar for everyone.

Member Experience 60

Member Experience Education Content Process 60

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Boost membership retention. Career center solutions.

Innovation 100

Innovation Organization How To LMS 100

Higher Logic

MAY 20, 2020

Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Higher Logic

FEBRUARY 4, 2020

Here’s what we know : Recent data shows associations are increasingly struggling to engage young professionals, effectively utilize technology to cut through the clutter, and clearly communicate membership value. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

OCTOBER 12, 2023

Here’s how Nimble AMS can empower your medical professionals and advance your impact in healthcare: Member management. Efficiently track and organize complex membership structures and boost member engagement. Enhance member continuing education by managing certification and accreditation programs. E-commerce.

Massachusetts 158

Massachusetts Software Innovation Report 158

Nimble AMS

MARCH 14, 2023

Many organizations wonder if the time is right to embrace technological innovation like association management software (AMS) to streamline staff processes and offer a superior member experience. If you’re unsure about how to begin embracing innovation at your association , follow the tips in our blog to guide your decision-making process.

Innovation 120

Innovation How To Software LMS 120

Nimble AMS

MAY 12, 2023

A membership committee is a volunteer-based group of members , serving to improve the member experience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. Application process.

Committee 123

Committee How To Guidelines Recruiting 123

Nimble AMS

JUNE 4, 2022

Member engagement and delivering a member-centric experience are integral to all organizations—therefore, it should be a priority in determining your association’s goals. . When you involve members in the planning process, you ensure events are relevant to the member experience and likewise drive engagement. .

Technology 121

Technology Committee Member Engagement LMS 121

Aptify

APRIL 15, 2024

Aptify is a cloud-based membership management solution designed to streamline complex processes for enterprise associations, unions, and other member-based organizations. Member Engagement: Enhance the member experience with personalized communication tools, self-service portals, and mobile access.

Software 82

Software Membership Management Class Team 82

Association Analytics

FEBRUARY 20, 2024

Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process. In this blog, we outline how you can use the same framework to improve new member acquisition at your association. So how can you build the top of your membership sales funnel?

Strategy 169

Strategy Social Media Discount Newsletter 169

Association Success

SEPTEMBER 20, 2018

Most respondents to this new member engagement study said it takes over a year to see results from a new member engagement program. Remind them how much it costs to recruit a new member versus retain one. Know what your ROI is on your new member engagement program and keep those metrics front and center.

Member Engagement 232

Member Engagement Cost Recruiting Recruitment 232

Nimble AMS

NOVEMBER 21, 2023

Community Brands research found that only 12% of professional or trade organizations currently have AI or machine learning technology, and only 17% plan on adopting the technology in the future. How can your association stand out from industry competition and transform your staff and member experience? Gain more data.

Process 115

Process Team Member Experience Software 115

Association Success

AUGUST 15, 2017

To answer these questions, Amanda conducted 345 interviews with association members about new member engagement, publishing her findings in her e-book ; and she led a webinar with us about how to establish value in the new member experience.

Member Engagement 60

Member Engagement Industry Member Experience Report 60

Nimble AMS

MARCH 18, 2022

That means you are always using the most recent technology – which is especially useful when you need to change and adapt to new member expectations and world situations. Using Nimble AMS, you can save valuable staff time by automating manual business processes. Personalize member communications and offers. Accounting .

Software 129

Software Membership Management Class Member Experience 129

Nimble AMS

SEPTEMBER 24, 2021

It can drive member engagement, member satisfaction, and overall membership growth. . Connecting national and chapter data can help your staff and chapters save time, stay connected, and deliver a better member experience. Here are five great ways to improve how you work with your chapters. Lean on each other.

How To 78

How To Member Experience Member Engagement Communications 78

Higher Logic

MAY 23, 2019

In the past, association onboarding processes were about time, effort, and energy—all in high demand and short supply for any member-facing department. Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. Map Existing Processes. Nurture Further Engagement.

How To 226

How To Process Tips Tools 226

Association Freak

MARCH 1, 2024

Reading Time: 3 minutes AI In Association Management 2024 As the landscape of AI in association management continues to evolve, the integration of Artificial Intelligence (AI) stands out as a transformative force, propelling us towards enhanced efficiency, deeper member engagement, and more strategic insights.

Association Management 72

Association Management Analysis Member Engagement Strategy 72

Nimble AMS

SEPTEMBER 30, 2022

Investing in innovative software solutions will help to modernize your employee work culture , streamlining crucial staff processes and alleviating inefficiencies. Modern software is also key to enhancing the member experience, boosting retention, and attracting new members. Online community.

Software 118

Software LMS Certificate Member Experience 118