Reid All About it

MAY 14, 2021

Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Amanda Kaiser, member engagement specialist, Kaiser Insights. Vasan Selliah, Member Insight and Engagement Manager, CSAE.

St. Louis 341

St. Louis Technology Strategy Conference 341

Smooth The Path

JULY 31, 2017

While conducting member research new members and long-time members share why they engage with their association (and why they don’t). Because they said yes to a volunteer role and now they feel more responsibility to get engaged. Related: How new members are prompted to engage.

Member Engagement 68

Member Engagement Member Research Project Organization 68

Smooth The Path

NOVEMBER 6, 2016

Based on this input we outlined two goals for the research project: Understand member’s current challenges. Learn if there were any barriers preventing deeper member engagement. Listening to members. members could point to the exact event. What is next. Related: Slow data vs. fast data.

Case Study 104

Case Study Project Member Insights Association Value 104

Nimble AMS

APRIL 6, 2022

The International Association of Chiefs of Police (IACP) leveraged Nimble AMS and predictive analytics to increase its member retention numbers. Predictive analytics helped IACP to streamline segmentation, uncover member insights , turn insights into action, and offer continuous association improvement.

Software 125

Software Missouri Revenue Innovation 125

Reid All About it

MAY 5, 2023

Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. Join us for a conversation on how we can have successful events for international populations. CMP credit. More info/register. Host: MPI Wed 5/9 at 11 a.m.

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

JUNE 11, 2021

Learn about building your association’s relationship with visitors, members, volunteers, donors, communities and students; member engagement; membership marketing implementation; and connecting your association’s brand with your audience. Vasan Selliah, Member Insight and Engagement Manager, CSAE.

Certificate 322

Certificate Technology Communications Revenue 322

Nimble AMS

JUNE 15, 2022

Now that you’ve built connections with your staff and members and routinely seek their insights for thought leadership content, both members and non-members will seek your association for industry insights. Follow these steps to increase your organization’s visibility by elevating your member’s experience: .

Leadership 99

Leadership How To Survey Member Experience 99

Higher Logic

NOVEMBER 19, 2015

Growth matters: five member engagement hacks. Every community’s growth path is different, but here are some member engagement hacks to test out: The importance of outreach. Try to segment members and engage with them differently (new members, active stars, fallen angels, silent readers, etc.).

Social Media 120

Social Media FAQ Boston Content 120

Smooth The Path

APRIL 24, 2018

Associations can no longer make it by marketing benefits.The only way to get their attention and to keep them engaged is by marketing and then delivering solutions and experiences. Can you stand in your member’s shoes and do this? Related: Member Engagement Research.

Member Engagement 95

Member Engagement Marketing Member Insights Member Research 95

Smooth The Path

JULY 26, 2017

Becuase they got to experience value as a non-member they assume the member value is even greater so invest the time to learn more. Reverse engineer these reasons new members engage and engage more new members. Related: Our members are not crazy. The most frustrating things new members do.

Sample 68

Sample Discount Member Engagement Course 68

MemberClicks

MAY 9, 2022

What members to target for event insights. With these types of surveys and member insights, you don’t want to just focus on getting the most responses, but also the highest quality of responses you can get. Craft your next event based on what is feasible for your organization and what your members are looking for.

Event Planning 52

Event Planning Survey Review Social Media 52

Smooth The Path

SEPTEMBER 6, 2017

The new member engagement rule of three. Or anytime you are at an association event it feels happy and safe. Great associations have an extra something that makes them unique. Related: 10 Ways to increase the energy at your conference. People like me join an association like this.

Cost 103

Cost Member Engagement Conference Industry 103

Reid All About it

MARCH 22, 2019

Tue 3/26 at 8:30 a.m.* – Improving Member Engagement (Coffee Talk – Alexandria VA). Your focus is on your members and it can be challenging to compete for their time. good data for every stage of the member life cycle experience. Improving Member Engagement (Coffee Talk – Reston VA). More info/register.

Arlington 170

Arlington DC Washington LMS 170

Smooth The Path

SEPTEMBER 10, 2019

Related: When we create a vacuum of information, our members make up stories. Some engagement tactics paradoxically prevent member engagement. New board members feel like an alien in an alien land. The post Our Member’s Decisions Are Not What They Seem To Be appeared first on Smooth The Path.

Member Engagement 60

Member Engagement Conference Member Insights Member Research 60

Reid All About it

APRIL 16, 2021

. – How Your Community Can Turn 1 Event into 365-Day Engagement. Whether your association is planning to stay 100% virtual or experimenting with a hybrid model this year, get tips on how you can drive member engagement before, during, and after for events of all shapes and sizes. More info/register. Thu 4/22 at 2 p.m.

Revenue 363

Revenue Strategy Team Content 363

Smooth The Path

JULY 10, 2018

It is worth analyzing our actions in stressful situations and reflecting on what you would think if you were a member. Related: Responsive associations boost early member engagement. The post Our Members Have No Idea What is Going On Behind the Scenes at Our Association appeared first on Smooth The Path.

Member Engagement 89

Member Engagement Conference Member Insights Member Experience 89

Smooth The Path

JANUARY 24, 2019

The New Member Engagement Study is a mixed method study. Have you got questions for your members? The two methods work well together especially when the qualitative research is conducted first, and the results are used to write the quantitative survey.

Member Research 60

Member Research Strategy Sample Survey 60

Smooth The Path

MAY 23, 2017

Related: How to exponentially improve member engagement at any association. If you are thinking “oh no, we are a Day 2 association” we can explore ways to get the organization firmly back to Day 1. I am happy to bat ideas around. 3 levers of opportunity for associations who are preparing for the future.

Project 89

Project Conference Strategy Member Engagement 89

Reid All About it

JANUARY 13, 2023

. – Membership, Marketing & Engagement. Typical measures of member engagement—such as email open and click-through metrics, social media interactions and website visits—are indicators of general activity, and not necessarily true member engagement. CAE credit.

Revenue 39

Revenue Education Strategy Leadership 39

Smooth The Path

MAY 1, 2018

Have you ever had someone raise their hand to volunteer, and they ended up being a dud? They asked to be on the board or to lead a committee, or they signed up to speak or write an article, or they said they would work registration or be a greeter. You thought they would be great.

Committee 88

Committee Project Member Insights Member Experience 88

Smooth The Path

AUGUST 2, 2017

Many associations see that their most at-risk members, the ones least likely to renew, are new members. But some new members do engage with the association, and they go on to become engaged 3-7 year members. At the end of the membership cycle, we tend to see engagement fall off again among long-time members.

Course 96

Course Project Team Report 96

Reid All About it

FEBRUARY 11, 2022

Keeping Your Members Engaged from Onboarding through Renewal on Your Membership Site. Presenter: Ronja Francoeur, Member Engagement Specialist. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Host: Professionals for Association Revenue. Larry Eason, Senior Strategist. Wed 2/16 at 2 p.m.

Content 39

Content Strategy Technology Analysis 39

Smooth The Path

JANUARY 28, 2016

The post Sorting Out the Opinions that Matter the Most for Our Associations appeared first on Smooth The Path.

Member Insights 60

Member Insights Member Engagement 60

Smooth The Path

MARCH 22, 2016

Think of the things in your life that you buy without questioning it. I’m not talking about the same old dish detergent you always buy.

Price 60

Price Member Insights Member Experience Member Engagement 60

Reid All About it

SEPTEMBER 13, 2019

Turn Member Engagement and AMS Data into Effective Marketing. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34