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A Member Research Strategy to Consider

Smooth The Path

Qualitative is the deep-dive research method. But qualitative alone, with the small sample size, might make you wonder if the results represent the whole membership or member segment. I find that the big insights in qualitative research do, indeed, get proved out in a quantitative follow-up survey.

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Why Just One Kind of Member Research Isn’t Enough

Associations Now

That’s where in-depth qualitative research came in, and CFMA turned to Amanda Kaiser, chief path finder at Kaiser Insights LLC, who specializes in interview-based member research. The moment new members understand the value of the association is the association’s value trigger point.”