Smooth The Path

AUGUST 27, 2018

It is easy to see how association processes can break over time. Why not try a process audit? List and review every critical process, especially those that interface with members. Has there been any member feedback? Has the process improved? What could be going wrong?

Process 68

Process Member Engagement Membership Management Member Experience 68

Association Adviser

JUNE 9, 2021

PropFuel's Ask, Capture, Act process for deepening member engagement shows you how to meet the needs of people who want your association to reach them. The post Ask, Capture and Act Your Way to Better Member Engagement appeared first on Association Adviser.

Member Engagement 141

Member Engagement Process How To Communications 141

Nimble AMS

AUGUST 26, 2022

Before your association begins adopting new software to meet member needs, you’ll want to start with re-envisioning your member engagement strategy. How do you begin this crucial process? How to improve member engagement scoring at your association. Every association does its member engagement differently.

Member Engagement 129

Member Engagement Member Experience LMS Software 129

GrowthZone

OCTOBER 10, 2022

In the Success Competition entry form, we asked “Explain how using ChamberMaster or GrowthZone software has benefited your chamber and/or members.” Responses relating to member engagement included: “Since using GrowthZone, we have seen an increase in revenue since members can now conveniently pay online.

Member Engagement 78

Member Engagement Guam Software Revenue 78

Elevating Engagement

OCTOBER 27, 2023

So how does new member engagement scale? Here’s an excerpt from the most recent New Member Engagement Study Report that I conducted with Dynamic Benchmarking : 50% of large associations extend their new member engagement process up to 10-12 months, much longer than their smaller colleagues.

Member Engagement 52

Member Engagement Certificate Survey Video 52

YourMembership

NOVEMBER 15, 2016

Member engagement starts with your onboarding process. One of the metrics I established as a membership manager at a medical association was to determine the likeliness of new members to renew their membership based on their level of engagement.

Member Engagement 150

Member Engagement Membership Management Process 150

Blue Sky eLearn

OCTOBER 28, 2019

For that reason, we’ve outlined several ways you can use technology to keep your association members engaged and involved. When you take full advantage of the resources available to you, you can achieve a lot within your association and among your members. These tactics include: Optimized Website. Personalization. Social Media.

Member Engagement 136

Member Engagement Directory Social Media LMS 136

Smooth The Path

JUNE 11, 2019

You have probably heard of the sales funnel but have you heard of the engagement funnel? The member engagement funnel works like this: More on member engagement: Problems with association membership. Member engagement is not convenient for us. What every CEO needs to know about member engagement.

Member Engagement 90

Member Engagement Process 90

GrowthZone

NOVEMBER 8, 2022

The first blog post in the series featured competition entries sharing how using the GrowthZone solution increases member engagement. The following highlights responses relating to streamlined processes from using GrowthZone. “We have streamlined processes and increased staff connection. Learn more.

Process 78

Process Directory Software Revenue 78

Aptify

MAY 6, 2021

An association industry study by Community Brands shows that member engagement and loyalty are still strong. And, members continue to look to their associations for trusted industry information. Do you have the right technology in place to drive continued member engagement? Engaging members online in 2021.

Member Engagement 72

Member Engagement Software Tools Committee 72

GrowthZone

JUNE 6, 2017

We only have 3 emails to engage some new members. We only have 3 days or 3 weeks to engage some new members. We may only have 3 touches total to engage some new members. The window of new member engagement only stays open for just a few days. Do people like me join associations like this?

Member Engagement 133

Member Engagement Member Research Process Industry 133

Protech

MAY 11, 2023

In this article, we’ll discuss three ways you can boost engagement with your members’ online community : Use a member engagement app. Create branded eCards for members to send. You know your members best, so make sure to tailor each of these strategies to their preferences. Use a member engagement app.

Member Engagement 52

Member Engagement Innovation Library Newsletter 52

Smooth The Path

MARCH 12, 2019

Member engagement is what makes associations successful. Member engagement should be every association’s first goal because everything from revenues to member satisfaction to advancing the profession or industry flows from this single goal. Member engagement is everyone’s job.

Member Engagement 108

Member Engagement Committee Revenue Project 108

Higher Logic

OCTOBER 17, 2019

If you can help members fulfill these needs and contribute to meaningful projects, you can boost the value of your volunteering program while improving retention and revenue. A volunteer management tool will help ensure this process is seamless and positive, allowing you to identify ideal candidates for volunteering and reward their efforts.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Smooth The Path

AUGUST 4, 2020

Submitting rebates is a funny process that feels like a sales trick. ” My contact company’s process for rebates is about as complicated as they can make it, and it changes every year. ” My contact company’s process for rebates is about as complicated as they can make it, and it changes every year.

Process 78

Process Discount Cost Products 78

Fonteva

FEBRUARY 9, 2021

However, as time goes on, the same old engagement tactics won’t hold out. Whether more engaging alternatives are popping up or you’ve simply run out of fresh ideas, it’s worth it to explore how you can strengthen your association member engagement strategy. Read on to learn more.

Member Engagement 98

Member Engagement Tips Recruiting Recruitment 98

Socious

NOVEMBER 1, 2016

Having worked with associations and user groups for many years, it always amazes me that such small groups of people are able to manage and provide so much value to such large groups of members. They need a process for increasing member engagement at scale without adding headcount or spending more and more hours on it.

Class 100

Class Member Engagement Tools Strategy 100

Smooth The Path

MAY 11, 2017

Their excitement is at an all-time high the moment they click join , and they are super receptive, at least, for awhile… We only have 3 emails to engage some new members. We only have 3 days or 3 weeks to engage some new members. We may only have 3 touches total to engage some new members.

Member Engagement 103

Member Engagement eBook Member Experience Process 103

Smooth The Path

FEBRUARY 12, 2019

You can significantly increase member engagement with a Member Engagement Strategy. The Member Engagement Strategy is a research-backed process that delivers a customized roadmap for member engagement that busy staff can implement and members love. Are you interested?

Member Engagement 68

Member Engagement Strategy Newsletter Leadership 68

Nimble AMS

MAY 19, 2021

Here’s a recent story of how one of our clients is expanding member engagement using Nimble Communities. Nimble Communities allows associations to easily set up and host a branded online member community. 5 Steps to Getting Started with an Online Member Community. How to attract and engage members – all year long.

Member Engagement 78

Member Engagement Case Study Software Team 78

Smooth The Path

SEPTEMBER 17, 2019

In the two years since my partners at Dynamic Benchmarking, and I created the New Member Engagement Survey, new member onboarding programs have changed. Not only are more associations implementing their plans, but they are also employing more communication tactics to reach new members. Access the report here.

Member Engagement 68

Member Engagement Survey Report Tips 68

GrowthZone

JANUARY 31, 2019

If this is true, you are not alone as new members tend to be the most at-risk members for associations. Dynamic Benchmarking and Kaiser Insights, LLC teamed up to conduct the New Member Engagement Study. The research revealed that no matter the type, size or focus of your association a new-member engagement program works!

Member Engagement 79

Member Engagement Tips Team Process 79

MemberClicks

SEPTEMBER 21, 2022

A seemingly obvious (but often overlooked) key to keeping member retention rates up is creating a membership retention plan. It really is about building long term member engagement and lasting relationships. . Use your membership management system to allow members to automatically renew their membership each year.

Process 52

Process Strategy Tips Discount 52

YourMembership

FEBRUARY 26, 2019

Consider this: If you simplify and streamline your association’s day-to-day operations, it frees valuable staff time so they can focus more on attracting new members and creating a great member experience.

Process 170

Process Software Member Experience Member Engagement 170

Eric Lanke

SEPTEMBER 9, 2013

image source A big thanks goes out to the more than forty association professionals who joined me on Wednesday, September 4 for an informal discussion on member engagement. For some, member engagement means getting members to utilize the association''s services. I''ve written about this before.

Member Engagement 100

Member Engagement Philadelphia Committee Resources 100

Higher Logic

OCTOBER 31, 2017

To help organizations simplify their processes and stop the “torture,” consider a solution that takes into account these 3 C’s: Content , Commerce and Community. The content of your Association Management Solution (AMS) is comprised of more than just housing the names and addresses of members, boards and committees.

Process 159

Process Social Media Content Committee 159

GrowthZone

SEPTEMBER 4, 2019

Our recent post, The First 3 Months of Association New-Member Onboarding covered the first three months of the onboarding process. The new-member onboarding and first-year renewal processes go beyond dropping a welcome packet into the mail. Enter member into your Association’s marketing funnel.

Process 111

Process Committee Survey Marketing 111

Multiview

MAY 25, 2023

When new members join, it can be hard for them to get involved and feel like they're really part of the community. That's where your onboarding process is key to success. Your association is an important part of the fabric of your industry, and it's a great way for industry professionals to make connections.

Process 52

Process Industry Member Engagement 52

Fonteva

DECEMBER 19, 2019

Whether your association is made up of professionals in the same field or alumni who went to the same university, member engagement should always be one of your top priorities. Engagement secures your association’s relevance and fuels healthy member retention. Why is member engagement important?

Member Engagement 59

Member Engagement Strategy LMS Class 59

Association Analytics

MARCH 13, 2024

Next, discuss how often your association will review your engagement analytics data and improve audience targeting. Setting up a schedule will help you establish repeatable processes, manage expectations, and work towards achieving your association’s long-term membership goals. Set a member engagement goal.

Review 169

Review Member Engagement Process Examples 169

Eric Lanke

JUNE 24, 2013

I was talking about some comments offered in the "Walking the Walk of Deep Member Engagement" learning lab Elizabeth Engel , Peggy Hoffman and I ran at the recent ASAE Marketing, Membership and Communications Conference. Is there an approval process such an idea it would have to go through? Member Engagement Associations'

Member Engagement 100

Member Engagement Resources Proposal Project 100

Aptify

DECEMBER 14, 2017

Here’s the life hack for us marketing and membership people in associations : don’t think of “join” and “renew” as distinct processes. All too often, it’s easy for us to fist pump in the air after meeting our membership goals for the month, and then turn to trying to do something about our disappointing renewal rates.

Member Engagement 118

Member Engagement Process Marketing 118

Association Success

OCTOBER 10, 2017

Before setting out to increase engagement, ask yourself: what does it look like for our association? What does member engagement mean to you? As a Culture Consultant, my area of expertise is the internal and external cultures of employees, customers, and members.

Member Engagement 76

Member Engagement Member Experience Innovation Examples 76

Eric Lanke

JUNE 10, 2013

image source Thanks to my co-presenters, Elizabeth Engel and Peggy Hoffman , and all the folks who joined us at our "Walking the Walk of Deep Member Engagement" learning lab at last week''s ASAE Marketing, Membership and Communications Conference. Is there an approval process such an idea it would have to go through?

Member Engagement 100

Member Engagement Wisconsin Committee Project 100

Eric Lanke

OCTOBER 22, 2012

I've been busy prepping this week for the presentation that will be leading off an exciting new webinar series on member engagement. My own presentation will be titled, "What Does Member Engagement Mean to You?" For full details, go here.

Member Engagement 100

Member Engagement Innovation Process Organization 100

Reid All About it

FEBRUARY 23, 2024

Bulletin describes how a member app helps nurture member engagement by providing a centralized communication channel for members. Check out Amanda Lea Kaiser’s answers to a question from a Member Engagement Lab participant. Webinar latecomers. 1 CAE credit. More info/register. Thu 2/29 from 1 to 2:30 p.m.

DC 261

DC Washington Member Engagement Innovation 261

Aptify

JUNE 9, 2017

Attaining members in the first place! The key to membership retention? While it’s obvious, it’s not nearly as easy as it sounds. First impressions are notoriously important. When you meet somebody face to face, you can read their body language, answer questions, and give them a custom sales pitch.

Member Engagement 63

Member Engagement Process 63