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Association Brain Food Weekly: 1.28.22

Reid All About it

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Registration resistance.

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Association Brain Food: 6.30.23

Reid All About it

WBT Systems provides strategies for offering professional development as an employee retention tool. What do you do when employees are begging for new timesaving tools or want to adopt modern systems to replace under-performing ones? Hear about newsletter best practices to increase engagement and curate outside content.

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Engagement Analytics 101: Setting Your Association Up for Success

Association Analytics

It’s important to note that engagement scoring should not act as a grading system for either your members or your internal departments. Every score has a treasure trove of insights you can work with to improve your membersexperience. Unlike letter grading, there isn’t an ideal score to earn or avoid in fear of failing.

Review 169
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Association Brain Food Weekly: 7.30.21

Reid All About it

If you’re looking for a low-budget way to start an online learning program at your association, WBT Systems has the answer. A powerful new approach to changing someone’s mind—useful for system implementation, process improvement, presenting a business case for technology, etc. Host: Altai Systems. Beth Power, Altai Systems.

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How to Ensure Your AMS Reports Include The Right Data

Membersuite

Another tactic for recovering “lost” members is to collect their LinkedIn profile URL so you can find out where they went if their work email bounces. Ideally, that answer has something to do with better understanding their needs and interests so you can provide a stellar member experience and deliver the products and services they need.

Report 175
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Association Brain Food Weekly: 1.21.22

Reid All About it

Rereading something is no substitute for retrieval practice , says WBT Systems. The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now.

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Better Member Retention From Frictionless Experiences Designed for Your Association

Association Success

Quick response to members who call, email, or chat. Quick-to-read but highly valuable newsletters. Try standing in your member’s shoes and list all the points of friction between members and the association’s policies, or staff, or systems. Intuitive website navigation. Curated networking. Customizable data.