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Personalize the Member Experience, Increase Retention

YourMembership

Corporate + Social. Ideas to help you engage, empower and retain members. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. Social Media and Business Trends. Member Engagement + Retention.

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Association Brain Food: 4.12.24

Reid All About it

Building Brand Loyalty: Transforming Social Customer Service with AI (Social Media & AI Bootcamp Series 2024) Learn how social media is transforming customer service. Find out how to drive synergies at scale between social media and social customer service teams, and efficiencies with purpose-built AI.

Revenue 210
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Building Buy-In for an Online Community at Your Association

Higher Logic

Your goal during this should be to give them confidence that you’ve thought through these things and to convince them that the effort or cost will be worth it for both the health of your organization and an improved member experience. Objection 1: Price. Objection 2: Social Media. Why don't we use that?”.

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Association Brain Food: 1.5.24

Reid All About it

The State Bar of Texas partnered with Lead Marvels to provide an online resource library for members that generated $160,000 in revenue for the association this past year—plus lots of leads for their sponsors. Hot association topics. If any of these topics are on your mind, you’ll find lots of good reads on their blog. More info/register.

Revenue 277
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Association Brain Food: 11.10.23

Reid All About it

Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. More info/register. Host: ASAE Membership Professionals Community Tue 11/14 at 11 a.m. More info/register. Volunteer vs.

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10 Best Community Platforms 2023 (Features & Pricing Reviewed)

Disciple Media

To top it all off, Disciple provide a variety of pricing models that enables community builders to choose the one that is perfect for their budget. And the fact that they offer an array of pricing models means you’re likely to find one that dovetails with your budget. If you want to offer more than that you’ll have to pay.

Price 36
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Association Brain Food Weekly: 8.22.16

Reid All About it

Social Media 201: Content Curation, Time Management and Audience Engagement. If you’re not seeing any return on the time you’re spending on social platforms or if you’re not sure of next steps, this session is for you. Strategic Pricing for Educational Products. More info/register. 1 CMP credit.

Price 150