Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

Class 130

Class Member Experience Revenue Member Engagement 130

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

Member Experience 36

Member Experience Tips FAQ Content 36

Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

Member Experience 78

Member Experience Technology Examples Resources 78

NXUnite

MARCH 18, 2024

In today’s dynamic landscape, associations play a key role in facilitating networking opportunities, promoting professional development , and providing resources for their members. To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously.

Software 130

Software LMS Library Certificate 130

Nimble AMS

DECEMBER 10, 2023

As we approach the end of 2023, we want to thank you for reading our blog , downloading our resources, attending our webinars, and meeting us at events. Check out our list of top resources from 2023 to help you strategize for the New Year. Have you subscribed to the Nimble AMS blog yet? Sign up for the Nimble AMS blog today!

Software 150

Software Member Experience Tips Innovation 150

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience. The post Creating a Better Member Experience appeared first on Association Analytics.

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Member Experience Analysis Course Survey 321

Smooth The Path

JUNE 5, 2016

From our member’s point of view there is actually a lot of variation. Some work for big organizations and some small and this makes a big difference in their outlook, responsibilities and resources. Members want to meet others demographically like them. One reason why associations connect members.

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Member Experience Directory Social Media Conference 60

Association Analytics

JANUARY 11, 2021

They’re dedicated to monitoring changes within the profession and ensuring members receive necessary resources and updates. As part of their mission to serve their members, NCACPA has been focused on analyzing their member data to influence decisions that impact the member experience.

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North Carolina Member Experience Resources 319

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

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LMS Missouri Software Innovation 148

Reid All About it

JANUARY 5, 2024

The weekly list of free educational events and resources for the association community… Reflection time. A post with curated resources is right up my alley, so I’m happy to highlight this one from Amith Nagarajan at Sidecar. He shares five resources for getting up to speed and staying informed about AI. Predictions for 2024.

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Revenue LMS Price Education 277

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Nimble AMS

JANUARY 25, 2024

With the Salesforce AppExchange. Discover three reasons why the Salesforce AppExchange is redefining association management software, helping you exceed your goals and enhance the member experience. What is the Salesforce AppExchange ? The Salesforce AppExchange is the most trusted enterprise cloud marketplace.

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Software Association Management System Innovation 119

Association Analytics

FEBRUARY 20, 2024

When you’re working with limited resources it can be a struggle to both get new people in the door and then keep them there once you do. The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members. What’s slowing these association’s down?

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Strategy Social Media Discount Newsletter 169

Higher Logic

MAY 20, 2020

Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. Onboard New Members.

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Revenue Learning Management System Member Engagement eBook 296

Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Set a member engagement goal.

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Review Member Engagement Process Examples 169

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

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Revenue Tools Member Engagement Member Experience 211

Nimble AMS

JANUARY 21, 2024

Discover how the American Bankers Association leverages Nimble AMS and Salesforce to reach organizational goals and enhance the member experience. To exceed its organizational goals and enhance the member experience, ABA has reconfigured its Salesforce offerings, choosing to leverage Sales Cloud, Service Cloud, and Marketing Cloud.

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Software Team Member Experience System 118

Nimble AMS

JUNE 9, 2023

Leveraging modern software at your organization can help you provide an excellent member experience and ensure you remain a valuable member resource. With a superior member experience, your association can increase member acquisition and grow revenue. Personalize member experiences.

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Revenue Innovation Technology How To 114

Higher Logic

MAY 29, 2020

Member-generated content shows you’re the place to be , while fostering peer-to-peer engagement among your most valuable members. Use community to reach future members. An online community opens a window into your members’ interests, wants, needs, and pain points. Increase event registration and participation.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Nimble AMS

JULY 7, 2022

You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . Ask your staff to further understand what kind of technology your association can adopt to improve both the staff and member experience.

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Technology Software How To Member Experience 110

Nimble AMS

JANUARY 23, 2023

Three strategies to promote your new AMS purchase Are you ready to get staff, members, and key association stakeholders e xcited about your new AMS? After you’ve purchased your new technology, you’ll want to share the goals of the AMS project and the expected outcomes for your organization and your members. Member login portal.

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How To Software Newsletter Social Media 122

Nimble AMS

MARCH 14, 2023

Many organizations wonder if the time is right to embrace technological innovation like association management software (AMS) to streamline staff processes and offer a superior member experience. If you’re unsure about how to begin embracing innovation at your association , follow the tips in our blog to guide your decision-making process.

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Innovation How To Software LMS 120

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. Keep Members (Happy). But sending targeted, personalized communications does.

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Member Experience System Email Marketing Examples 120

MemberClicks

MARCH 18, 2024

The struggle is where to place limited resources and how to ensure association growth. The simple answer for associations is to create an automated membership renewal program that improves staff efficiency and enables leaders to focus resources on attracting new members. Membership engagement greatly impacts retention.

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Analysis Software Member Engagement System 52

Higher Logic

DECEMBER 14, 2017

You’re already trying to provide a positive customer or member experience, and maintain strong communications with them. Let’s start with that first part, about the experience. Put Experience First. Personalize the Member Experience. Did they view a specific product or resource on your website?

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Marketing Social Media Member Experience America 262

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

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Communications Tips Content Tools 287

Nimble AMS

NOVEMBER 2, 2022

However, the expensive cycle continues, and an association s pends more money on outdated software wh en it could be investing more in additional staff, member engagement resources, or advocacy opportunities. . “As Custom software inspires a negative member experience. Invest in a modern AMS. The choice is obvious.

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Software LMS Recruiting Recruitment 121

Nimble AMS

FEBRUARY 10, 2023

We update Nimble AMS three times a year to offer constant staff innovation, create amazing member experiences, and drive ROI at your association. Here are some highlights from the Nimble AMS Spring ‘23 release.

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Products Member Experience Tools Process 104

Nimble AMS

MAY 12, 2023

A membership committee is a volunteer-based group of members , serving to improve the member experience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. Promote member resources.

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Committee How To Guidelines Recruiting 123

Higher Logic

FEBRUARY 28, 2019

If you want your association members to attend more events, the value they can expect to extract from participating should be front and center. If you want to encourage event attendance and participation, it’s important to provide your members with valuable resources that stir up excitement and interest, driving them to engage.

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Tools LMS eBook Resources 208

Nimble AMS

MAY 25, 2022

Nimble AMS delivers a highly personalized member experience with the power of AI and predictive analytics, configurable reports and dashboards, and easy integration with career center resources and learning management software (LMS). Career centers drive traffic to your website and attract new members to your organization.

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Innovation Technology How To Recruiting 130

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! A personalized e-commerce member experience.

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Innovation Organization How To LMS 100

Higher Logic

MAY 23, 2019

When evaluating how your onboarding program is doing, ask yourselves if these three things are true about your program: Are members quickly introduced your association’s benefits, like your member network and key resources? Are members drawn in so much that they want to remain and participate? No problem. No problem.

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How To Process Tips Tools 226

Associations Now

OCTOBER 4, 2023

Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Many associations may be struggling to meet member expectations, particularly those in the early and mid-stages of their careers. percent) or late-career members (68.6 percent) than midcareer (60.8

Technology 119

Technology Report Education Member Experience 119

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Consider surveying a larger group of members to identify key issues and trends and develop insights into how it impacts your members. Download now.

Leadership 118

Leadership FAQ Member Engagement Social Media 118

Association Freak

APRIL 10, 2024

These could be generic discounts on unrelated products or access to infrequently used resources. Instead of clinging to these underperformers, organizations should consider strategically reallocating resources. Tenured Members: Think of tenured members as established trees that provide shade and stability to the organization.

Member Engagement 72

Member Engagement How To Discount Survey 72

Reid All About it

JUNE 30, 2023

The weekly list of free educational events and resources for the association community… Gen Z membership. Hear about strategies for consolidating your content, orchestrating packages to meet buyers’ needs, providing education and product/service information, bundling solutions, and controlling content for member experience.

Chicago 205

Chicago Newsletter Revenue Education 205