Smooth The Path

JANUARY 6, 2016

It is important that we know how we are making members feel. Learn about imaginative empathy and test it out in this 3-minute mini-course: Is this embedded video not working for you? Move membership from a transaction to an experience. How associations actually push new members away. Watch it from YouTube.

Member Experience 60

Member Experience Course Video Tools 60

Spark Consulting

MAY 6, 2021

Their member experience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented.

Video 370

Video Survey Course Industry 370

Nimble AMS

JUNE 28, 2023

To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? Partner with your vendor.

Technology 136

Technology Member Experience System Tips 136

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 118

Revenue Strategy Discount Price 118

AssociationChat

FEBRUARY 1, 2023

ChatGPT , a cutting-edge AI language model developed by OpenAI , offers associations many opportunities to improve the member experience and simplify their daily operations. In this blog post, I explore some of the benefits of ChatGPT for associations and provide some simple tips for crafting more effective ChatGPT prompts.

CA 64

CA Member Experience Social Media Sample 64

Higher Logic

AUGUST 10, 2017

It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.

Social Media 196

Social Media Video Content Member Experience 196

Higher Logic

MAY 20, 2020

Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Reid All About it

APRIL 12, 2024

Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). AI Unleashed: Elevating Association Performance and Engagement Learn how two associations built and deployed AI to further the member experience.

Revenue 210

Revenue Strategy Price Newsletter 210

Reid All About it

DECEMBER 1, 2023

Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). But all video is not created equal. 1 CAE credit. More info/register. 1 CAE credit. More info/register. 1 CAE credit.

Arlington 266

Arlington Technology Strategy Los Angeles 266

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. Ask yourself: How can your association help members feel like they’re making a real difference?

Revenue 207

Revenue Member Experience Tools Technology 207

Nimble AMS

MAY 10, 2022

Your staff interacts daily with members, often gaining precious insight into their experiences. Have ongoing conversations with staff about the member experience and how to best represent their voice in thought leadership content to make materials insightful, engaging, and authentic.

Leadership 181

Leadership Content Social Media Sample 181

Elevating Engagement

DECEMBER 15, 2023

Imagine my delight when I got an email a week before from the host with a link to a video of a tour of their kitchen. I watched the video three times, comparing their items to my list. The experience of having that kitchen tour video was terrific. The experience of having that kitchen tour video was terrific.

Video 65

Video Organization Member Experience 65

Nimble AMS

APRIL 18, 2022

Emphasizing diversity strengthens your association by enriching your learning program, developing your cultural competencies, and fulfilling your mission to provide the best member experience. . Ensuring your DEI volunteer group is both diverse and inclusive should be a priority as you begin to recruit members to volunteer.

Tips 130

Tips Recruiting Recruitment Directory 130

Nimble AMS

JUNE 15, 2022

You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing. Meet with staff.

Leadership 99

Leadership How To Survey Member Experience 99

Nimble AMS

JUNE 4, 2022

If your ideal member prioritizes learning opportunities, be sure to invest in various training options. Try including live webinars, webcasts of live events, recommended courses, and videos. . Involve the member perspective in event planning by creating a committee of member volunteers.

Technology 121

Technology Committee Member Engagement LMS 121

Higher Logic

FEBRUARY 10, 2020

Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. This could include new product features and enhancements or their member experience with your organization. Once submitted, admins can tag ideas with a predefined set of tag options.

Tools 177

Tools Review Products Member Experience 177

Nimble AMS

APRIL 20, 2022

TECH TIP: Activate Nimble Communities to virtually engage your volunteers, connecting them with other members, and providing a safe space for them to air their suggestions and concerns. Create a volunteer appreciation video. Show your volunteers you care by making a memorable thank you video.

Handbook 132

Handbook Recruiting Recruitment Video 132

Reid All About it

JANUARY 5, 2024

Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). CAE, Chief Strategist, Spark Consulting Mon 1/8 at 12 p.m. ASAE Membership Mondays The topic will be announced before the start of the session. 1 CAE credit.

Revenue 277

Revenue LMS Price Education 277

Higher Logic

JANUARY 30, 2018

It also needs a long-term strategy, beta testing, content, and consistent attention to ensure members receive value. All those elements provide a great member experience, which can help increase member acquisition, retention, and revenue. Photos and Video.

Event Planning 218

Event Planning Project Video Content 218

YourMembership

DECEMBER 23, 2015

They also need to utilize technology that captures the member experience. Many associations offer services intended to solve issues for traditional members, but these offerings may not appeal to tech-savvy and tech-friendly millennial members.

millennials 150

millennials Video Social Media Technology 150

Reid All About it

MAY 3, 2019

Telling Your Story Through Blogs, Photos and Videos. How do you convey the great work your organization is doing with blogs, photos and videos? Leverage Data to Drive Member Engagement. Partners in Product Development: You and Your Members (ASAE Reston-Loudoun Idea Swap – Reston VA). Presenter: Jodi Ray, Sr.

Tucson 262

Tucson Phoenix Products Tools 262

Higher Logic

MARCH 24, 2020

Thanks to the power of technology, you can watch on-demand videos covering everything from the basics to more advanced content. Our eLearning courses and videos are self-paced tutorials that cover a single topic so you can discover what you need and get on with your day. Higher Logic Videos & Social Media.

Library 219

Library Products Video Course 219

GrowthZone

OCTOBER 16, 2018

Exceptional new member experiences are key to association success. In this FREE, on-demand webinar , membership expert Amanda Kaiser explains why associations are focusing on new members in order to successfully engage all members. see why engaging new members within 3 days to 3 weeks is critical.

Member Experience 92

Member Experience Video Process How To 92

Nimble AMS

MAY 25, 2022

Automate member services with chatbots to guarantee help is always one click away. . Nimble AMS delivers a highly personalized member experience with the power of AI and predictive analytics, configurable reports and dashboards, and easy integration with career center resources and learning management software (LMS).

Innovation 130

Innovation Technology How To Recruiting 130

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Nimble AMS

OCTOBER 17, 2022

As an association looking to provide the best member experience, it’s vital to offer a mobile-friendly option. Whether discussing the latest industry trend on your online community platform or registering for your annual event, members want to connect with their organization from the convenience of their mobile devices.

Technology 138

Technology Member Engagement Social Media Software 138

Reid All About it

MARCH 25, 2022

Public Speaking in a Video World ( Chatting with Agnes & Cecilia). This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Learn how to be an online magnet to engage stakeholders, attract prospects, and enhance your members’ experiences. Host: Fridays@4.

Revenue 195

Revenue Content Virginia Technology 195

Smooth The Path

MARCH 1, 2022

Take this 2Cellos video , for example [a super fun 5 minutes, and if you are short on time, you will get the idea by the 1:46 mark]. Consider embedding video into research reports. The half-life of hit formulas is surprisingly minuscule. The unexpected can be delightful. Go ahead and watch it. I’ll wait. Did you watch it?

Video 78

Video Project Examples Report 78

GrowthZone

JUNE 17, 2019

Members likely return to their association golf outing each year to see people they may only see once a year, plus it’s always a fun day to get out of the office. Here are 5 things you can do to make your event more profitable, better attended, and a positive member experience: Get the Right People on the Committee.

Tips 60

Tips Course Social Media Video 60

Reid All About it

JANUARY 8, 2021

Learn to determine who should be membership targets, which features of membership should be highlighted, how to develop an effective brochure layout, decision motives for joining, and how to train your members to use the brochure. This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management.

Las Vegas 370

Las Vegas Case Study Conference LMS 370

Freestone

DECEMBER 12, 2023

Re-formatting information by transcribing info from a video into an infographic or a series of images. Customize your learners’ experience If your members are required to complete a certain amount of ethics hours to maintain their license, t ry offer ing a set of learning opportunities that complete their hours.

Learning Management System 84

Learning Management System LMS Revenue System 84

Reid All About it

OCTOBER 27, 2023

Also worth your time If you allow hate to seep into your words, thoughts, or heart, please watch this video from Arnold Schwarzenegger , my fantasy president. Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!).

LMS 256

LMS North Carolina Strategy Recruiting 256

Nimble AMS

APRIL 21, 2023

Some examples of social media assets can include images, videos, photos, hashtags, and thought leadership topic ideas. As you train your advocates, consider including a section on social media and how you expect your members to use it to advance advocacy efforts.

How To 118

How To Guidelines Social Media Tips 118

Socious

DECEMBER 22, 2016

So what does 2017 have in store for those us working in membership and member marketing? Prediction #1) Members and Marketers Will Put Greater Emphasis on the Member Experience. Prediction #2) Live Video Streaming Will Become as Popular as Selfies. Next year, live video streaming may become the new selfie.

Membership Management 100

Membership Management Video Software Member Experience 100

Smooth The Path

MARCH 3, 2022

Did you hear about that association down the street trying a nifty new video technique to engage new members? What is your brother’s second cousin-twice-removed sister doing with her member organization’s onboarding program? Your response can be super short, like “we are trying customized video.”

Member Engagement 78

Member Engagement Video Strategy Tips 78

Nimble AMS

JUNE 6, 2023

With the latest technology, you’ll be ready to offer an excellent staff and member experience. Search for AMS that offers an excellent user experience and technology training for easy staff adoption. Adopting an AMS with a built-in training platform can increase staff adoption and increase employee retention. Automation.

Software 122

Software Association Management How To FAQ 122

Reid All About it

MARCH 10, 2023

Episodes are published Monday mornings in both audio and video format on most podcast services. How to Personalize and Automate your Member Experience Despite technology that helps associations take some of the labor out of communicating with members, true custom member experiences still tend to require manual effort.

Committee 195

Committee Education Software Technology 195