Nimble AMS

AUGUST 8, 2022

While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. How can your organization reverse this concerning trend? What ongoing education or training do we need to adopt to become a data-driven organization?

Committee 117

Committee Review Survey Software 117

Association Analytics

FEBRUARY 14, 2022

The outcomes you can achieve tend to fall into four buckets that benefit your organization. These will support your business case by aligning with your goals: Consistent, trusted data with standard interactive reports using a common language that employees throughout your organization easily understand – all in a secure data warehouse.

How To 169

How To Case Study Cost Revenue 169

Smooth The Path

AUGUST 30, 2016

This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.

Las Vegas 79

Las Vegas Member Insights Member Research Newsletter 79

Nimble AMS

JUNE 15, 2022

Follow these three tips to create an authentic thought leadership culture at your association, amplify your member’s voices, and increase organizational visibility in your industry. . To create an authentic thought leadership culture at your organization, listening to your staff and members is vital. “As

Leadership 99

Leadership How To Survey Member Experience 99

Reid All About it

JUNE 11, 2021

What is a Decentralized Autonomous Organization (DAO)? This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Learn from association executives who are leading a change initiative and glean valuable tips on how to launch a change initiative in your own organization.

Certificate 322

Certificate Technology Communications Revenue 322

Reid All About it

MAY 5, 2023

Membership Mondays A chance to collaborate with association peers on the challenges and opportunities you face in your organization. This month’s topic: the member journey. Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come.

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

OCTOBER 13, 2017

The weekly list of free professional development events for the association community… I’m excited and honored to be heading to Association Charrette today with 19 other association geeks for a weekend full of “insightful conversation about emerging trends and disruptions” in the association industry. Location: Annapolis MD.

DC 150

DC Washington Content Tools 150

Protech

APRIL 12, 2023

As a member of an association’s staff or leadership team , you see the hard work that goes into managing these organizations firsthand. While this process can require a lot of effort and coordination from your team, it can be very rewarding to support your members with opportunities for education and networking.

Association Software 52

Association Software Software How To Certificate 52

Higher Logic

JANUARY 23, 2019

In this sense, automation rules work in the confines of your community platform – but when you use marketing automation, you can apply community data across your organization. If you want to follow up, send another email to confirm your hypotheses about what your members were interested in. Better Together.

Marketing 136

Marketing Communications Case Study Tools 136

Nimble AMS

APRIL 6, 2022

The event’s theme was discovering the “next normal” for our industry, organizations, and people. . Becoming a trailblazing organization with ASSH. The International Association of Chiefs of Police (IACP) leveraged Nimble AMS and predictive analytics to increase its member retention numbers.

Software 125

Software Missouri Revenue Innovation 125

Reid All About it

APRIL 16, 2021

This workshop will arm you with tactical strategies that will help you negotiate and defend your organization in the post-shutdown world. In this high-level workshop, attendees will review key contract clauses, negotiation tips, and strategies on how to ensure a strong contract to protect your organization. 1 CMP credit. Host: ASAE.

Revenue 363

Revenue Strategy Team Content 363

Smooth The Path

APRIL 7, 2016

They believe the mission or the promise of the organization is critically important and they know the association needs to improve. They are going through some massive cultural shifts as they reorient the decades old organization toward the future with a new focus on rapid innovation. How does this apply to member insights?

Member Insights 60

Member Insights Member Research Survey Report 60

MemberClicks

NOVEMBER 17, 2022

For example, your members may not love interaction and really want to sit and absorb information in a more lecture-style event. Other organizations’ members may love the Q&A sessions and being more interactive with speakers.

Survey 72

Survey Member Insights Examples Maine 72

Higher Logic

NOVEMBER 1, 2018

Solid data analysis and reporting are some of the best ways to show the value of the work you do and prove that your organization is getting a great return on their investment. This data shows you what kind of content your members like and can help you decide what content strategy to pursue. But it doesn’t have to be!

Report 203

Report Tips Marketing eBook 203

Reid All About it

JUNE 3, 2016

For years, both managers and employees have dreaded the annual performance review, and some large organizations have recently ditched them in a high-profile way. Find out about the latest tools used by “disruptive organizations” to evaluate opportunities quickly and make changes that will help your association thrive. 3 CAE credits.

North Carolina 150

North Carolina Raleigh Marketing Conference 150

Reid All About it

JUNE 10, 2016

Learn about cloud-based storage systems such as Dropbox, Box, and Google Drive, how to frame the choice for your organization and what you and your users can expect with each of these systems. – Measuring: Using Digital Metrics to Gain Member Insight. For many organizations, digital marketing is a new undertaking.

System 150

System millennials Member Insights Recruiting 150

Reid All About it

MAY 14, 2021

. – Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. New episodes are posted by 1 p.m. every Monday. Check out Cecilia’s Nonprofit Executive Spotlight series too. Guests: Joy Duling.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

MARCH 22, 2019

Let me count the ways: not renewing, key contact person departs, company merges or is acquired, company “goes dark” and doesn’t activate benefits, or company “goes rogue” and arranges its own event for members during the association’s conference. Young Members: What’s Affordable? 1 CAE credit.

Arlington 170

Arlington DC Washington LMS 170

Higher Logic

NOVEMBER 19, 2015

The importance of the community builder within an organization has grown tremendously. The community should inform changes in the organization, and vice versa. Example : NJCPA makes sure its community and organization are intertwined. Community as a symbiotic part of organizational culture. About Vanessa DiMauro.

Social Media 120

Social Media FAQ Boston Content 120

Smooth The Path

NOVEMBER 6, 2016

In preparation for other strategic planning processes the association conducted quantitative member surveys but found the results were not all that actionable because there continued to be so many unanswered questions. Based on this input we outlined two goals for the research project: Understand member’s current challenges.

Case Study 104

Case Study Project Member Insights Association Value 104

Association Success

NOVEMBER 28, 2017

What were your initial impressions of the organization? What would have to happen for you to become a member? The telephone interviews we conducted using these questions resulted in a rich vein of member insights. What do they offer you and the industry? What does membership offer that would be of value to you?

Survey 62

Survey Sample Member Insights Industry 62

MemberClicks

MAY 9, 2022

What members to target for event insights. With these types of surveys and member insights, you don’t want to just focus on getting the most responses, but also the highest quality of responses you can get. What types of events are similar organizations offering their members?

Event Planning 52

Event Planning Survey Review Social Media 52

Smooth The Path

FEBRUARY 20, 2020

Often from the board, sometimes from members, periodically from volunteers, and maybe from staff. Most of the time, the feedback is directed at the organization. We want to be responsive to our members, but wouldn’t it be great if we knew if the feedback was correct or not? Sometimes the feedback is personal.

System 103

System Process Project Member Insights 103

Smooth The Path

FEBRUARY 17, 2016

Members want us to solve problems that they can’t solve for themselves – Greg Melia , Director of Membership for ASAE at MASAE’s 2015 mid-year conference. It’s actually the essence of all successful organizations for-profit and non-profit. Not starting is the biggest barrier for most organizations. Of course he is right.

Directory 60

Directory Innovation Survey Project 60

Smooth The Path

APRIL 24, 2018

Our members are self-centered. Our members have… no time. Only organizations that solve our member’s problems, speak their language, and understand them will get their time and attention. Not in a bad way, we are all self-centered. and their attention is scattered.

Member Engagement 95

Member Engagement Marketing Member Insights Member Research 95

Associations Now

OCTOBER 25, 2013

Why the finding—among the others listed—is important for your organization: Be it financing a building or helping kids fund their education, donors want to see results. The takeaway: Give your members insight into the hard outcome of their generous donation to encourage them to keep donating, while feeling good about the gift they’re giving.

Communications 40

Communications New York Member Insights Report 40

Smooth The Path

AUGUST 2, 2017

But some long-time members choose to stay engaged, and this is what they say engages them: Long-time members tend to be very advanced in their career. They lead teams, big projects, or organizations and they deal with many complex problems. When you are the only one who does what you do for your organization, it is lonely.

Course 96

Course Project Team Report 96

Smooth The Path

MAY 23, 2017

Day 1 is the term that Jeff Bezos uses for an organization’s startup and growth phases. He talks about “Day 1 vitality” which I assume he means when organizations are delivering to their customers’ much needed great value. We can change the organization’s strategy. Day 2 is the spiral of decline.

Project 89

Project Conference Strategy Member Engagement 89

Smooth The Path

JULY 12, 2018

My profession is relatively new, and because of our association, we can raise the level of the profession to grow demand with organizations for professionals in this field. I was the only person in my profession at my organization, and it was life-changing to find my people because of this association.

Innovation 74

Innovation Strategy Leadership Team 74

Smooth The Path

JULY 31, 2017

Because when they were new members, the association helped them and they are starting something new again (new manager, new director, or starting a new project never done before in their organization). Because they are ready to switch organizations and they know networking can help them secure a better job faster.

Member Engagement 68

Member Engagement Member Research Project Organization 68

Smooth The Path

OCTOBER 23, 2017

Whenever I started a new job, I would schedule one-hour meetings with my colleagues to learn about the organization, their job, their goals, and how I could help them. Rather than feeling like I was wasting time in meetings, I felt like this productively launched my time at the organization.

Review 76

Review Products Member Research Member Insights 76

Smooth The Path

JUNE 26, 2018

The membership team spends time talking to members about the industry, profession, and about the challenges members face. In another scenario, the membership department is focused on the mechanics of running a membership organization. The membership staff is tasked with becoming experts in the AMS and keeping the data clean.

Committee 83

Committee Recruiting Recruitment Team 83

Smooth The Path

MAY 1, 2018

I’d love to help, but I’m getting a promotion/switching organizations/starting a new project. Ummm… it is March, which is tax time, and I’m already working 20-hour days. . This is the wrong time in my career. This is the wrong time in my life. I just had a baby and my elderly parents are moving in. .

Committee 88

Committee Project Member Insights Member Experience 88

Smooth The Path

JULY 10, 2018

They might think: I didn’t get a return call, so the organization must be a bureaucratic mess. They may have no idea what is going on in the background but based on your reaction; they might jump to the wrong conclusion. It seemed like the CEO was a little short with me, I guess he is not all that approachable.

Member Engagement 89

Member Engagement Conference Member Insights Member Experience 89

Association Adviser

JANUARY 20, 2017

Many had recently started their focus on innovation, but for some innovation was built into the fabric of the organization since inception. In other words, no matter how large your organization is, no matter what you do, no matter where you are located you can do innovation, too! Commit Yourself to a Personal Investment.

Innovation 60

Innovation Project Team United States 60

Reid All About it

JANUARY 13, 2023

Typical measures of member engagement—such as email open and click-through metrics, social media interactions and website visits—are indicators of general activity, and not necessarily true member engagement. Hear about membership trends and leadership traits that served organizations well during the pandemic. CAE credit.

Revenue 39

Revenue Education Strategy Leadership 39

Reid All About it

FEBRUARY 11, 2022

– What has Changed about the Member Experience? This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. How will this impact your organization, and how can you strategize and find opportunities accordingly? Chatting with Agnes & Cecilia). every Monday. CAE credits.

Content 39

Content Strategy Technology Analysis 39