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Airline Quality Rating High in 2012, but So Are Passenger Complaints
Associations Now
APRIL 10, 2013
While there are still many factors that could hamper the economy again, from the impact of sequestration to rising energy prices, business travel spending is heading in the right direction so far in 2013.”. McCormick, GBTA executive director and COO, said in a statement. “A sizable number of passengers are still unhappy,” he said.
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