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Airline Quality Rating High in 2012, but So Are Passenger Complaints
Associations Now
APRIL 10, 2013
percent rise reported in 2012. Conducted annually by researchers at Purdue University and Wichita State University, the study analyzed 14 airlines in four performance areas: On-time arrivals. Given an increase in consumer and business confidence, GBTA now estimates a 5.1 percent increase in growth to $268.5 percent growth to $266.7
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