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Add Chapters to Make an Old Association Feel New

Associations Now

Launching a chapter network has helped PEN America, a literary organization with almost 100 years of history, recruit new members and reinvent opportunities for member engagement at the local level. This process helped Werner and her team identify the first six chapters. In a nutshell, they went where the action was.

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What to Do When Membership Is Booming?

Associations Now

Declining membership naturally causes sleepless nights for association CEOs and membership teams, and finding solutions to that challenge is critical for survival. For decades, RIA focused mainly on the auto industry in Detroit. How is it changing the tactics you use to recruit, engage, and retain members?