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Airline Quality Rating High in 2012, but So Are Passenger Complaints
Associations Now
APRIL 10, 2013
“While there are still many factors that could hamper the economy again, from the impact of sequestration to rising energy prices, business travel spending is heading in the right direction so far in 2013.”. Almost 82 percent of flights arrived on time in 2012, up from 80 percent in 2011.
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