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FCC to Wireless Group: Unlock Phones Voluntarily, or Else

Associations Now

In one of his first moves as chairman of the Federal Communications Commission, Tom Wheeler has asked CTIA: The Wireless Association to come up with a voluntary plan to allow for the unlocking of phones. If not, he says, the agency may be forced to step in. When it comes to phone unlocking, the gauntlet has been thrown down.

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When an Online Community No Longer Works

Associations Now

The company pledged to create new communication tools for its users, but ultimately ceded the conversation to other social media outlets. Public comment threads on your press releases might be a bad idea. A controlled community of members commenting on a subject? So what happened? Perhaps a better one.

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Email Marketing: Time to Rethink What’s Possible

Associations Now

Some companies use Outlook 2003′s annoyingly out-of-date email interface, and they make life heck on the people who have to send these emails. Rethinking the nature of our email communications: Quite often, we use emails to focus on messaging, to tell members about news relevant to the industry, or to simply remind people that we exist.