2011 Communications Member Experience Membership Management 
YourMembership
JUNE 12, 2012
I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. In his newsletter he wrote about how the folks at Social Media Camp in Victoria, British Columbia made his experience memorable. Member Engagement + Retention.
YourMembership
SEPTEMBER 14, 2012
Ideas to help you engage, empower and retain members. September 14th, 2012 | Posted in Member Engagement + Retention , Membership Management. This seems like odd advice to give someone who works in a membership organization. Being part of a new group gives you perspective of a new member experience.
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