Remove Association Management Remove Communications Remove Marketing Remove Philadelphia
article thumbnail

Association Chat to feature authors of "Leading Engagement from the Outside-In" on July 14th

KiKi L'Italien's Acronym Soup

The Demand Networks and her research are focused on understanding what it takes to engage today, executing new models of member relationships and helping to build engaging organizations, at the pulse of their markets. Elizabeth speaks and writes frequently on a variety of topics in association management.

article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

With CX best practices, your association will be able to take a targeted approach and improve customer relationships with data-driven decisions. The customer experience can be actively studied and strategically improved through CX management to create a seamless experience. Communication practices. What is CX? Improve retention.

Course 52
article thumbnail

Survey: Size Matters When Running An Association Today

Associations Now

A new survey of nonprofits and associations found that an organization’s size affected not only its outlook but also the quality of its operational practices. The larger your operating budget, the more confident you probably are in this market. Social Media and Communications. Email is still a reigning communication vehicle.

Survey 40