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CMI's Association Management Blog: Dealing with the Recession

Observations on Association Management

For example, despite the unmistakable importance that the sales force is to the success of any large business, sales departments seem to be among the first to be trimmed or to "get the axe" altogether when costs are cut. One thing associations should NOT do is take a leadership role in spreading a message of scarcity and fear.

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Association Staffing and the End of Toll Booth Workers: 3 Lessons for Association Executives

SCD Group

When driving with my son in the Dallas area a couple of weeks ago, I discovered that Texas is tearing out toll booths. Just cutting the costs? Using the cost savings to pay for upgraded technology? Goodbye Toll Booth Worker (left); Hello Automatic Billing (right).