Velvet Chainsaw

JULY 10, 2014

And your organization could definitely cultivate more empathetic team members who help plan and design your conference and education offerings. Unlocking Your Conference Team’s Empathy, Unlocks Innovation. He says it often leads to innovation. IDEO’s Empathy On Edge white paper. IDEO’s Empathy On Edge white paper.

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The Hourglass Blog

DECEMBER 14, 2010

The Clinic of Innovation. Heres another fascinating post about innovation from the HBR blog. It describes the first-of-its-kind "Clinic of Innovation" at Oslo University Hospital--an internal unit within the hospital that is set-up to work like an outpatient health clinic.

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The Hourglass Blog

AUGUST 29, 2011

That we so easily refer to a customer with a bagel punch card or virtual badge as more “loyal” is an example of just how far we’ve allowed corporations to abuse the language around human relationships. Innovation. Principled Innovation. Thoughts on Association Education. The Season of Innovation.

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