Eric Lanke
SEPTEMBER 9, 2013
image source A big thanks goes out to the more than forty association professionals who joined me on Wednesday, September 4 for an informal discussion on member engagement. We even had one person dialing in from Philadelphia! For some, member engagement means getting members to utilize the association''s services.
Fonteva
OCTOBER 18, 2022
However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience. To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook.
Reid All About it
JUNE 24, 2022
The biggest mistakes organizations make with cybersecurity—and how to avoid them. As most organizations navigate returning to in-person events, meetings, and conferences, what are leaders considering? This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Quick hits.
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