article thumbnail

Ringing the Bell for Member Engagement

YourMembership

Being in Philadelphia I couldn’t help but think of the Liberty Bell as an analogy for the challenge of driving member engagement. In the end, it ultimately boils down to building genuine connections with your members and delivering real value through the products, programs and services your offer them.

article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

A new CX strategy doesn’t need to replace your current approach to membership management, but rather strengthen it. For example, you may already use your membership software to create member customer profiles. Crash Course appeared first on Salesforce Membership Management Blog.

Course 52
article thumbnail

Association Brain Food: 6.24.22

Reid All About it

Learn how to align the goals of your board, executive director, membership manager and your members to create a robust membership program that serves members and brings revenue to your association. Presenters: Josh Henry, Meetings Manager, SPIE. Chase Brunson, CLE, Sections & Events Manager, Austin Bar Association.

Video 39