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Do We All Have a Seat at the Table?

Association Success

As a member of several associations, allow me to share a picture of the significance of diversity in the member experience. Instead we should take those same reigns of leadership and use our passion to ignite and increase more passion through inclusion. It feels like you’re the “odd man out.”.

Class 131
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CXPA Elevates the Customer Experience with Community

Higher Logic

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.

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Jeffrey Cufaude, Idea Architects: People Are Starved for Real.

Idea Architects

custom-designing keynotes, workshops, and leadership conferences that promote innovation, learning, and community. Saturday, June 23, 2012. on Saturday, June 23, 2012. July 29, New Orleans, NYIB Leadership Pre-Conference. July 29, New Orleans, NYIB Leadership Pre-Conference. Jul 2012 (11). Jun 2012 (12).

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Moving From Free Rider to Engaged Member

Associations Now

He became a member in 1999 and joined the board of directors in 2005, eventually becoming chair in 2012. Throughout his leadership, he saw a fundamental issue in how SEA served members. The association advocated for its members’ interests but did very little when it came to actively engaging its members.

Revenue 40
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Association Subculture: WIFM? Bah. WIFU!

Association Subculture

is the bane of association leadership. The WIFM idea is very well established and will continue to have a place in discussions regarding the value proposition we offer to member-citizens in associations. WIFM doesn’t apply to the totality of the association’s vision and mission or the member experience.

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Association Subculture: Experience Versus Memory in Nonprofit.

Association Subculture

So, are our members happy? Is our membership happy with our leadership. We conduct surveys to measure how "happy" and "satisfied" our members are with our leadership, our programs and their member experience. Lets think about two common member experience scenarios and test out the theory.

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Mizz Information: Did You Know Online Community is a Priority for.

Mizz Information

On one hand, its been great--Ive learned some leadership stuff (Im an "i" --who knew?), And when are they going to put their money where their mouth is and devote the resources to fleshing out that aspect of the member experience? July 2012 (3). June 2012 (4). May 2012 (4). April 2012 (5).