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The Bots are Here: Leading With Our Humanity in the Age of Automation

Beth Kanter

For example, in Liberia, the bot asked 13,000 young people if teachers at their schools were exchanging grades for sex. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads. Unicef’s bot has had some early successes. Is it complex or simple? Also determine the cost.