Communications Member Insights Member Research Survey 
Smooth The Path
AUGUST 30, 2016
This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.
Smooth The Path
FEBRUARY 9, 2017
Members don’t take the time to understand their benefits. Those chapter leaders are not communicating well with new members. There are so many situations that pit association staff against members. Hearing member’s stories is such a valuable thing, but these stories can be tricky to hear.
Expert insights. Personalized for you.
.png)
79 
Let's personalize your content