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Lining Up Ways to Help People Do and Be More: Guillermo Ortiz de Zarate, NCARB

Association Adviser

Guillermo Ortiz de Zarate didn’t anticipate transforming the way an association services its members. As the Chief Innovation and Information Officer for NCARB, Ortiz de Zarate has relied upon agile and lean startup methodologies to project manage big changes to the processes NCARB uses to certify current and future architects.