KiKi L'Italien's Acronym Soup

JUNE 30, 2015

She has over 20 years of experience in non-profit membership organizations, helping them resonate and connect with new generations of members, build new value propositions, and increase engagement and revenue. Elizabeth speaks and writes frequently on a variety of topics in association management.

Philadelphia 100

Philadelphia Revenue Washington Marketing 100

Fonteva

OCTOBER 18, 2022

To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. What are the benefits of an intentional CX strategy?

Course 52

Course Survey Software Philadelphia 52

Associations Now

FEBRUARY 27, 2014

70 % The amount of mid-size and large associations that reported now is a good time to be running a membership organization, according to Virtual, Inc. In comparison, 52 percent of small associations reported an optimistic outlook. At least if you are an association, according to association management company Virutal, Inc.

Survey 40

Survey Philadelphia Newsletter Social Media 40