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Aging in place: Developing policies to protect older adults

Ungrated

That’s why communities like 2101 Cooperative in Philadelphia and Saint Andrews Country Club in Boca Raton, Fla., For this reason, some communities provide their management staff with training designed to identify when to ask for help. Board members or the manager can request an assessment, ideally with the resident’s consent.

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Association Chat to feature authors of "Leading Engagement from the Outside-In" on July 14th

KiKi L'Italien's Acronym Soup

She has over 20 years of experience in non-profit membership organizations, helping them resonate and connect with new generations of members, build new value propositions, and increase engagement and revenue. Elizabeth speaks and writes frequently on a variety of topics in association management.

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What is Customer Experience (CX)? Crash Course

Fonteva

To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. What are the benefits of an intentional CX strategy?

Course 52
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Marketing Resources for Associations and Small Businesses

Association Navigator

Here are some good marketing resources for your association or professional services firm. The organizations and consultants below offer a variety of materials including books, blogs, webinars and consulting that have inspired me to think differently about marketing. They also have editions covering Baltimore and Philadelphia.

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Internship Intel

Aaron Wolowiec

Todd Von Deak, president of TVD Associates. Associations aren’t usually top of mind for students looking for internships, said Todd Von Deak , president and founder of Philadelphia-based TVD Associates, but they should be. Interns often think associations are run solely by volunteers and are therefore broke.

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Survey: Size Matters When Running An Association Today

Associations Now

70 % The amount of mid-size and large associations that reported now is a good time to be running a membership organization, according to Virtual, Inc. In comparison, 52 percent of small associations reported an optimistic outlook. At least if you are an association, according to association management company Virutal, Inc.

Survey 40
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Summer Update

Moving through the Association World

This left me tasked with developing the content and program for our Mid-Year Meeting, which was held way back in April at Philadelphia. We went to Scottsdale, AZ, which was a change of pace for the organization. ASAE Association Management MASAE Work Young Association Professionals ANSI Joseph Sapp Reno young professionals'

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