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Case Study: In-depth Member Interviews Feed Association’s Strategic Plan

Smooth The Path

The post Case Study: In-depth Member Interviews Feed Association’s Strategic Plan appeared first on Smooth The Path. Insights like these are cumulative and knowing what we know from the first set of interviews will make the set of interviews even more interesting and helpful. Related: Slow data vs. fast data.

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Association Brain Food Weekly: 7.9.21

Reid All About it

Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations. Another example of wishful thinking disguised as conventional wisdom: Claire Cain Miller at the New York Times says there’s no evidence that chance meetings at the office boost innovation. Innovation in a Hurry.

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How to Exponentially Improve Member Engagement at Any Association

Smooth The Path

We can do this at your association, we just need to understand members better. Related: Member Engagement Research. My sleep study illustrates the problem with association data. Case study: In-depth member interviews feed association’s strategic plan.