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Eric Lanke: The Mind of the Community

Eric Lanke

Leadership. Innovation. At a recent WSAE meeting I was asked to explain what we meant in our white paper on Innovation for Associations when we referred to the "mind of community." Had I had a copy of the white paper with me, I could have quoted from it directly. Labels: Innovation.

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The Hourglass Blog: The Clinic of Innovation

The Hourglass Blog

The Clinic of Innovation. Heres another fascinating post about innovation from the HBR blog. It describes the first-of-its-kind "Clinic of Innovation" at Oslo University Hospital--an internal unit within the hospital that is set-up to work like an outpatient health clinic.

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The Hourglass Blog: Taking a Bullet for Your Association

The Hourglass Blog

That we so easily refer to a customer with a bagel punch card or virtual badge as more “loyal” is an example of just how far we’ve allowed corporations to abuse the language around human relationships. Innovation. Leadership. Leadership Potential of GenX. Principled Innovation. Eric Lanke.

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SCD Group: Why Content is Gold for Associations & Nonprofits

SCD Group

.” Images, text, video, audio, animation and illustration assets can all be reshaped, stretched, mashed up and rendered anew across blogs, websites, video channels, eBooks, white papers, tradeshow displays and more ( see 42 ideas for using content ). Under Armour’s race to discover innovative fitness. ► July.

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What Is Your “Customer Journey”?

Spark Consulting

The company then sent references who were neighbors of the author, and a single-click lease tailored to his needs. Journey innovation: continuing to test, learn, and iterate to create new value for the customer and, as a result, for your organization. Your members might want to: Find a first job. Get a promotion.

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