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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Talking with customers at the beginning of their journey creates an authentic experience that gets the relationship-building off to a quick start. Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly.

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Association Brain Food Weekly: 1.15.21

Reid All About it

They explain why it’s not a good idea to pine for the past and suggest a different mindset to cultivate, one that will help you take advantage of “a perhaps once-in-a-lifetime opportunity to experiment with new ideas—ideas that could turn into programs that position you, your association and your members for future success.”.

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Association Brain Food Weekly: 11.4.16

Reid All About it

This is need-to-know information for everyone, especially those of you in leadership positions. Discover the strategies and approaches that will create an agreement that works for planners and suppliers. Host: Smart Meetings and Top Golf Las Vegas. Leave with actionable ideas for improving your site and your web strategy.

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Association Brain Food Weekly: 1.8.21

Reid All About it

Joe Post, Vice President Strategy & Experience Design at Adage Technologies. Hear about monetization strategies, session management, and how to create more long-term value from a limited budget. Explore what taking on a modern mobile strategy can look like in 2021. Host: Event Leadership Institute. CAE credits.

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