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CXPA Elevates the Customer Experience with Community

Higher Logic

CXPA and Higher Logic launched the CXPA Community on May 13, 2014. After the CXPA Community launched in 2014, CXPA continued to use another vendor for its corporate website. CXPA also started using it for newsletter articles. Community goals with discussions & resources. Added over 1,200 new members in the last six months.

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Dangerous Assumptions About Your Conference Education Part I

Velvet Chainsaw

Some of them came from my discussions with Dr. Will Thalheimer who delivered a similar presentation at PCMA Education Conference 2015. Assumption 1: Certification For Everyone. Much of our conference education programming is built upon proliferating a similar elitist system—industry designations and certification.