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I am Not a Fan of Most Membership Structure Change Projects

Smooth The Path

Navigating each association’s two-way trust street. This is the perfect time to question what an association is. The post I am Not a Fan of Most Membership Structure Change Projects appeared first on Smooth The Path.

Project 88
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Are You Addressing Member’s Top Worry Today?

Smooth The Path

Business owners are wondering how to keep their businesses afloat, organization leaders are wondering if they can keep their full staff employed, employees are wondering how long they will have a job, and freelancers are wondering where their next project is coming from. Related: Back to school for associations and members.

Project 146
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Better Member Retention From Frictionless Experiences Designed for Your Association

Smooth The Path

Timely, valuable new member messaging that solves the problem they currently have. Easy access to other members who have the same niche project, goal, or challenge. Quick response to members who call, email, or chat. Related: Association trend watch: member experiences. Intuitive website navigation.

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The False Promise of Overcorrection in Our Associations

Smooth The Path

The project balloons. Eventually, we get to the point of diminishing returns when that extra effort and time takes us away from what is important which is understanding members, interacting with members, solving member problems and curating fantastic experiences. The list of must-haves grows.

Project 68
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Associations and the Network Effect

Smooth The Path

Let’s say a member has been asked to lead a project that has never been done before at his company. Is there a way the association could identify and introduce him to another member or two who are working on or have completed a similar project? Members say they are getting tired of reception-style networking.

Florida 76
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The Real Value of Associations for Members

Smooth The Path

I have heard members say, “I felt very uncertain, even scared, about taking the next step in my career but, the association helped me be confident.” ” Or, “I was assigned a big project no one in our company had attempted but, I found help through the association.”

Project 149
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Our Members are Burning Out

Smooth The Path

During the past few months, I’ve been tossing out hundreds of hours of work to re-work projects to keep pace with the changes due to COVID. By chance, are you feeling a mite bit burnt out? I’m just guessing because I’ve been feeling that way too. Work is increasing while deadlines are getting shorter. How about you?