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Member Benefits Take a Back Seat to Member Experiences

Smooth The Path

Many members feel a part of something bigger than themselves. When people share their member experience, I’m struck by how little they talk about their benefits. Value is necessary, but so is cultivating exceptional member experiences. Related: Behind the mask of the association.

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Debugging Your Members’ Experience

Smooth The Path

Members know when a poor user experience prevents them from engaging and will tell you if you ask them. When your metrics indicate there is a problem talk to members to find out what the source of the problem is. Related: The real value of the association for members.

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Delivering Super Low-Cost Exceptional Member Experiences

Smooth The Path

A delightful member experience doesn’t have to flashy, highly technological, or expensive which is good because your smaller association or your chapters may not be able to afford expensive options. A very pleasant member experience can just be human. Who are the Stephanies in your Association?

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Understand the Three Professional Stages to Improve Association Value

Smooth The Path

Why long-time members are reluctant to leave your association. Engaging not new or long, but medium-time members with your association. The post Understand the Three Professional Stages to Improve Association Value appeared first on Smooth The Path.

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The Association Value Trigger Point Explained by New Member Background

Smooth The Path

When I speak about a way to engage new members early in their membership by using an Association Value Trigger Point (AVTP), association professionals often ask me if their association should have just one AVTP or should we have many for our different members?

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7 signs of a successful enterprise association

Nimble AMS

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

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Is it time to boost your association’s ROI with a technology upgrade?

Nimble AMS

Choose modern association management software for your organization and you can expect the following benefits: 1. A boost in member engagement. When you have technology that aims to improve the member experience, members are less likely to lapse or forget to renew their memberships. Elimination of data silos.