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INBOUND Conference: A Sample Agenda for Customer Marketers


Gary Vaynerchuk. Anna Kendrick. Alec Baldwin. 4 days, a dozen high-profile headliners, and so many sessions it will make your head spin. Customer Relationship Management Customer Marketing HubSpot Tips

Associations and Social Media in 2014: An Interview with Amy Sample Ward of NTEN

Association Mavens

Amy Sample Ward is the thought-leading CEO of NTEN , where the nonprofit technology community meets. The post Associations and Social Media in 2014: An Interview with Amy Sample Ward of NTEN appeared first on Association Strategies, Association Videos | Association Mavens. Other Downloads: MP3 Version. Home Interviews

Always the Last to Know: Sample Size Calculator

Spark Consulting

Sometimes you actually need to survey a representative random sample of people and get statistically valid results. Enter the Riley Research Associates Sample Calculator. As they point out, sample bias is only one potential bias. Ever do a survey? (Of Of course you have – you’re an association professional.). Sometimes you’re just trying to take a pulse, or get feedback on an event, or, in the case of exit surveying, get a little anecdotal information while also giving your members one last chance to renew. But sometimes you’re not. cool technology

Failure is good: it's about learning. Mistakes are bad execution

Jamie Notter

On Tuesday, Maddie and I presented at the Blogworld New York conference, along with Amy Sample Ward from NTEN. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. Failure versus Mistakes. Posted June 7, 2012. in Change , Humanize , Learning - 7 comments. Tweet. It was fabulous to present with Amy. She told great stories about how NTEN actually puts into practice a lot of the ideas we express in Humanize. One of the examples was NTEN’s comfort with talking publicly about failure. In public? Failure is good.

Free content sample from the PMCP


Not for long, but there’s still time to register for the Private Community Management Certificate Program , worth 8 CAE credit hours! Registration is filling up fast, but there’s still time to secure your spot! Not fully sold? Download this free preview of the content you’ll learn in the program! Questions about the program? email Maddie at

How to publish a book and why you should care

Aaron Wolowiec

Here you can also access a variety of free downloads, tests, templates and sample contracts. As a featured association management blogger on Alltop , I was recently given the opportunity to receive and review an advance copy of a new book written by Guy Kawasaki and Shawn Welch titled, APE: Author, Publisher, Entrepreneur—How to Publish a Book. Enchantment , and The Art of the Start.

Sample Invocation Policy for Associations

AE on the Verge

An association exec recently posted a sample ecumenical Invocation Policy on a listserve, that could be useful for others. Here it is: "It is the policy of (insert association name) that if a prayer is used to open a (insert association name) meeting or event that it be a broad, inclusive invocation of faith that unifies rather than divides on the basis of religion and does not express a preference for one religion over another.". association management tips

Webinar: How to Humanize Your Nonprofit

Jamie Notter

I was going to blog about next week’s FREE Avectra webinar on how to Humanize your nonprofit (featuring not only me and Maddie, but also Amy Sample Ward from one of our favorite, and most human, organizations: NTEN)… but Maddie beat me to it. Go read all the details and register! Announcements Humanize

[Cool Infographic Friday] The evolution of SEO


Read a free sample chapter and please help us spread the word! Tip o’ the hat to Keyword Eye and Wyzowl. —————— ( photo credit ). —————– When Millennials Take Over is launching! Cool Infographic Friday

[Cool Infographic Friday] How #Millennials View Work


Get a sample chapter here. Love how this infographic debunks some of the crap said out there about Millennials. As does our book. Are you a Millennial? We want YOU to be part of our ongoing research related to When Millennials Take Over. Participate in our survey and let your voice be counted. Haven’t read the book yet? Cool Social Tools Culture That Works

I’m Celebrating NTEN on #GivingTuesday (Dec. 3rd at 9 am PST) – Join Me and NTEN CEO Amy Sample Ward

Beth Kanter's Blog

Join me for a chat on #GivingTuesday, December 3 at 9:00 am PST on my LinkedIn Influencer blog with NTEN CEO, Amy Sample Ward. Join me for a chat on #GivingTuesday, December 3 at 9:00 am PST on my LinkedIn Influencer blog with NTEN CEO, Amy Sample Ward. I’m taking off my red hat off on #GivingTuesday (Dec. You can sign up for the chat here. Why? Fundraising

Sample Strategy and guidelines for Group/Affinity Services

Trade Association CEO Blog

Sample Strategy and guidelines for Group/Affinity Services. Sample Strategy and guidelines for Group/Affinity. Trade Association CEO Support. The role of association CEO is diverse and whether youre a volunteer or a paid staff executive director this blog is the starting line for concepts and ideas to solve your leadership challenges. The Role of Association CEO. Whether your association budget is large with many staff or your budget is small with few or no full-time staff, the responsibilities of the CEO are common and many. Need C6 Support? Contact Me. Sunday, August 1, 2010.

Help Us Promote Community Manager Appreciation Day January 23


Here is the promo kit , chock full of sample Tweets, Facebook posts, and a longer form blog post that you can use to help us get the word out. Can you help us promote Community Manager Appreciation Day? Would you please share this with any other community managers (and friends of CM’s) that you know? We’re introducing a new tradition: The CMAD Cheers! Please RSVP for CMAD on Facebook.

Fresh Links on Apricot Jam

Wild Apricot Blog

Here is a sampling of the freshest membership and non-profit links we've bookmarked on Apricot Jam this week. Fundraising membership events Volunteers Apricot Jam leadership social media

Margin of Error - Here's a quick rule of thumb to the question: "What's the best sample size?"

Experts in Membership Marketing

An often asked question is "How many responses do I need to get on my survey to make sure that it is valid?" Jeff Tranguch, Research Analyst with MGI, prepared a very quick email to one of my clients on precisely this today. A really bright guy, I wanted to share it with you because of its simplicity and brevity. Here it is in his words. "As As you can see, the number drops as you approach 1000 responses. They will have some direction with about 500 or so responses (obviously they would have better direction with 1,000 or so responses). Number of Responses Margin of Error 100 +/-9.8% 750 +/-3.6%

SXSW: What Social Media Analytics and Data Can’t Tell You

Beth Kanter's Blog

Alexandra gave an overview of the methodology offered by her company, Vision Critical , and some insights they have learned from combining a survey data from large sample with appending actual social media usage. Next each of the panelists presented a research study based that combined large sample survey data on our issue area and appended actual social media activity usage.

Psychological Association Portal Offers APA Style Guidance

Associations Now

The portal hosts hundreds of learning sources, including video guides and tutorials, the full Publication Manual , quizzes, sample papers and references, and sample tables and figures. If you want to look at what an empirical paper should look like, you can click on the sample paper. It’s an educational platform designed to enhance scholarship. Learning Center. Research Center.

Everything You Need To Know About Online Community Management


Each session comes with a sample document, template or plan that you can adapt for use at your organization. DON’T BE LEFT OUT! JOIN THE 150+ ASSOCIATION EXECUTIVES WHO HAVE TAKEN THIS PROGRAM! I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). EOCM video lessons are on-demand.

Community Dream to Reality: Top Five Ways to Prove Value to Executives

Higher Logic

BONUS: Check out these great templates for sample community business, budget and revenue model planning. ( If you want to live the community dream, you’re going to need executives on your side. Did you know two thirds of organizations with highly involved executives are seeing their communities influence 16% or more of their organizations’ total revenue? Step 1: Set Expectations.

Is Small Data the Next Big Thing?

Higher Logic

And what if your organization simply doesn’t have the resources or sample size to conduct these types of experiments? Most people aren’t skilled woodworkers -- but almost anyone can build an IKEA dresser. That’s how intuitive the company’s design and instructions are. And it’s no accident that its furniture design is incredibly attuned to users’ needs. That’s where “ small data ” comes in.

Recruit the Whole Person

Spark Consulting

It’s easy to dismiss this finding: small sample size, people with different (possibly less individualistic) cultural backgrounds, in the limbo land of being a grad student, where you’re no longer an adolescent, but you’re maybe not quite fully an adult yet either. Last week, I was teaching the volunteer management course for ASAE’s Association Management Week with the smart and talented Andrea Rutledge (Executive Director of the National Architectural Accrediting Board), and she and I got chatting about membership recruitment. ” Really?

Delivering Member Value through Association Sponsored Research

Membership Marketing

Here are samples of how one association has gained national attention by sharing their findings from member polls on critical healthcare issues. Whether you serve members in a trade association or individual membership association, value is something that members want to receive from you. To recruit, engage, and retain members creating compelling and useful value has to be a top priority.

What Is the ROI of Your Culture?

Jamie Notter

If you're interested in this offer, email Maddie ( ) to see a sample Culture Book and get the ball rolling on getting the ROI of YOUR culture. Quick poll: do these statements accurately describe your organization? We have close to 100% employee engagement (as in your people literally couldn’t imagine working anywhere else). Look around. Sorry to rub it in.

Conference Lessons You Can Learn From Apple

Velvet Chainsaw

Customers Want To Sample The Product. Step three is visiting a visual showcase to sample the product. Step four is sample the merchandise. How do you allow potential attendees to sample the product? What are some ways conferences can provide a visual showcase of their offerings that potential attendees can sample? I needed help and I needed it fast.

What If Everyone Could Facilitate?

Idea Architects

In far too many organizations, facilitation is still seen as something done by an external consultant or internal manager or leader instead of a core capacity and contribution that everyone should be capable and confident of making. I want to change that. I have been teaching others how to facilitate for most of my professional career. No more. Regular topical posts resume immediately

Protech Associates Creates “Tier 1 Support on Steroids”

Higher Logic

They also shared best practices for how to market a new community to drive user adoption and participation, including sample welcome letters we could send to new members and how-to documentation that users could download. Based in Columbia, Maryland, Protech Associates, Inc. provides cloud-based association management software powered by Microsoft Dynamics CRM. Implementing Higher Logic.

Volunteer Engagement 2.0: Pre-Order Your Copy Now!

Beth Kanter's Blog

Other esteemed contributors include: Jayne Cravens, Aria Finger, Holly Ross, Amy Sample Ward, Joe Waters, Scott Henderson, Meg Garlinghouse, Robert Eggers, and Greg Baldwin. In mid-May 2015, the book “ Volunteer Engagement 2.0 ” will launch and I’m proud to be among 35 chapter contributors! Can you guess the topic of my chapter? You can pre-order your copy here. Books

Association Brain Food Weekly: 2.17.17

Reid All About it

Amy Sample Ward, CEO of NTEN, says, “Nonprofits will have to invest in both the people and technologies they’ll need to fulfill their missions in the future.” A month ago, I shared an article about morning routines and mentioned making changes to my own. I’m happy to report my mornings are more productive now – and I haven’t suffered. Seems so obvious in hindsight. No more. Host: MPI.

Hello, Perfect Community Manager - Are You There?

Higher Logic

Let’s say you did the research and crafted the perfect job description for this new position, thanks to samples like this one from Online Community Results. Are you looking to hire a community manager for your online community? You’re not alone. In fact, the search is on. So what's your status? It’s a big job and you want to find the right person. Ask your colleagues. Culture matters.

Study: Nonprofits That Follow BBB Standards Raise More Money

Associations Now

His analysis [PDF] showed that charities in the national sample that adhered to the 20 BBB WGA standards raised roughly 8 percent more in fundraising revenue; in the Metro New York sample, charities that met all the guidelines reported a 13.5 percent fundraising increase. The study linked the rise to their BBB accreditation.

Metro 35

11 Must Reads for Every Community Manager

Higher Logic

This is just a sampling of all the great resources that are out in the world of online communities. The internet is awash in resources and it can be overwhelming. Between blogs and books, Twitter feeds and LinkedIn influencers, it’s hard to know where to start for good community resources. Plus, in an age where everyone is a “journalist,” it’s hard to know what counts as credible. World,”.

MarComm Makeovers

Thanks For Playing

Mitch and I and a panel of experts (aka the Brown Bag attendees) will provide on-the-spot analysis and advice for the samples you bring to help improve your marketing and communciations efforts. Is your magazine frumpy? Is your blog out-of-date? Are your social media efforts mismatched? Join me and Mitch Arnowitz ( Tuvel Communications ) at MGI (623 N. Washington Street) for the November Alexandria Brown Bag on Thursday, November 15, at 11:30 am. If you'd like the group to look at a print piece (like a brochure, postcard, magazine, etc.), Register now ! It's free!

Introducing an Awesome New Podcast About Workplace Culture


In this episode, we talk to Amy Sample Ward, CEO of The Nonprofit Technology Network, a nonprofit that serves nonprofits. So perhaps I am biased, as the Culture Chat podcast is my podcast I have started producing over at WorkXO, but it really is awesome and I want to share it with you. Here’s a list of the episodes so far. Thank you! Building a Culture of Accountability. On Grit.

Membership Growth Online Summit: An Incredible Event for Nonprofits


Over 1 week in April, Wild Apricot is bringing in 7 nonprofit marketing experts (like John Haydon , Robbie Kellman Baxter , and Amy Sample Ward ) to share their best tactics and strategies on how to attract and retain new members. Wild Apricot is hosting this year’s Membership Growth Online Summit. Lately you’ve been thinking a lot about how to grow your organization. I want to join!”.

Associations Live: Cash Management & Reserves

Associations Live

Have a formal investment policy - Sample Investment Policy , Sample Investment Policy #2 Check on bank and credit card fees - where can you save? skip to main | skip to sidebar. Associations Live. Connecting MSAE members and a world of ideas! Monday, December 27, 2010. Cash Management & Reserves. Top Three Takeaways from the Financial Networking Group Meeting - 10.3.10 Technology - use electronic storage, desktop imaging and other technologies to save you time - Nonprofit Operating Reserves Wiki. Posted by Sarah Ruzek. at 10:32 AM. Labels: Finance , legal , Technology. Newer Post.

Distillers Turn Kentucky Bourbon Trail Into Major Driver of Tourism

Associations Now

Now state legislators are working on a bill that could make it easier to sample and buy alcohol from distillers taking part. But most notably for bourbon makers, the law would allow for a wider range of samples for participants on factory tours around the state—including, for the first time, the ability to have mixed drinks at such facilities.

Polling the Pollsters: Are Surveys Becoming Unreliable?

Associations Now

Link offered three tips for executing a successful survey: Sampling. If you can’t interview everyone, you need to draw a sample, so how do you draw a sample that best reflects the industry? Polling professionals say that fewer people are responding to surveys, which dilutes the credibility of the results. What can associations do to keep their survey findings reliable? Format.

[Cool Infographic Friday] FIFA World Cup – the only infographic that matters


The simulation eliminates ambiguity and provides an accurate projection as a result of its large sample size. Following the World Cup Finals draw, Bloomberg’s BSports gave each team a distinctive rating, and then simulated each match of the tournament over 100,000 times in order to provide an accurate projection for every potential outcome of the World Cup. photo credit ). Potluck

All you need to know about organic reach on Facebook


Sample laugh out loud quote: “Is organic reach dropping because Facebook is trying to make more money? Short version: Sigh. This situation only hurts nonprofits. If you’re Red Bull and you have a gazillion dollars to spend on Facebook ads, you couldn’t give a crap about this really. But nonprofits who have worked hard to build community on their pages? They are screwed.

Good Advice Isn’t Easy

Jamie Notter

Maddie and I did a webinar yesterday along with Amy Sample Ward from NTEN. We love using NTEN as a case study of a human organization, and during the conversation, Amy was talking about NTEN’s values, including their “we walk the talk” value, which is really about committing to experimenting and learning with technology tools. It’s hard work! image credit.