5-Step Guide to Calculating Your Member Retention Rate
Higher Logic
FEBRUARY 19, 2019
Though there are more complicated formulas out there, we're keeping it simple with a proven classic: ((ME-MN)/MS) x 100. MN = New members acquired during a time period. This number is represented by MN in our formula. This covers the first part of the equation: ((ME-MN)/MS). Remember, our formula is ((ME-MN)/MS) x 100.
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