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How to Give Your Customer Success Team Superpowers

Higher Logic

These issues are roadblocks to your customer success team’s ultimate goal of improving customer satisfaction and growing your revenue. Your customer success team now knows that Jill and Joe need some extra attention to help them use your product successfully (and your customer marketing team now knows that Sally is a great advocate).

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Association Brain Food Weekly: 6.19.20

Reid All About it

Fíonta suggests looking at your cancelled events as opportunities to design new experiences for attendees, sponsors and exhibitors—now you can have virtual events that generate both revenue and engagement. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. Presenter: Rachel Clemens, Chief Marketing Officer | Mighty Citizen.

Video 221
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Associations Build Momentum Around Native American Tourism

Associations Now

Alaska, and Hawaii could get extra marketing help for their tourism efforts—an area where at least one industry group has been focusing much of its attention. Additional marketing and promotion could help native populations attract additional revenue from tourism—a sector that drew $1.6 population.

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