Reid All About it

MAY 3, 2019

If that type of experience isn’t an option for you, WBT Systems shares 13 ways you can get a basic level of knowledge and keep up with the trends in your association’s industry or profession. It’s frustrating to have member and event attendee data spread out across the organization in different databases. More info/register.

Tucson 262

Tucson Phoenix Products Tools 262

Associations Now

MARCH 19, 2019

Also: Finding a learning management system fit for your organization. I know several #association leaders either developing their own system or trying to customize an out of the box LMS to fit their needs. Colleen Bottorff from the MemberClicks blog says a streamlined member experience should be your number-one priority.

LMS 64

LMS Learning Management System Software System 64

Smooth The Path

FEBRUARY 18, 2020

.” Unengaged members may even site a benefit they have not used or don’t often use, like “I know they do a monthly webinar,” or “I joined to receive the journal.” ” If you want to measure engagement beyond the data in your systems, ask your members to tell stories.

System 125

System Conference Industry Member Research 125

Smooth The Path

AUGUST 6, 2018

The results of years of member research show that high-performing professionals tend to move through three stages during their career. Here is another way to look for gaps in your association’s value proposition. They recognize that they have a lot to learn and they want to prove or distinguish themselves.

Association Value 84

Association Value Team Industry Member Research 84

Smooth The Path

MAY 21, 2017

These six insights were straight from member research, and I have three more for you. Or I want to connect with other professionals who have a similar background or experience. Ideas to try: Try a buddy system to match former attendees to new attendees by similar characteristics. Test the brain date idea.

Conference 104

Conference Social Media Leadership Member Research 104

Reid All About it

JULY 9, 2021

WBT Systems has found, however, several examples of associations that offer frontline training programs for individuals and companies, and they think your association should get in on the game. Learn how the basics of implementing usability testing can improve your member’s experiences and interactions with your association.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Smooth The Path

MAY 7, 2017

It is our understanding of them that helps us design the website and systems they will find easy and useful. Exponentially increasing our understanding of members grows our empathy muscle. When CEOs understand members more, they find it easier to advocate with the board.

Member Engagement 84

Member Engagement How To Case Study Conference 84