Smooth The Path

AUGUST 30, 2016

This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.

Las Vegas 79

Las Vegas Member Insights Member Research Newsletter 79

Reid All About it

JULY 9, 2021

. – Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. The pandemic has reshaped every aspect of our lives: how we do business, how we communicate, and how, when and where we interact with each other as human beings. Walk a mile in your member’s shoes. CAE credits.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Smooth The Path

FEBRUARY 9, 2017

Members don’t take the time to understand their benefits. Those chapter leaders are not communicating well with new members. There are so many situations that pit association staff against members. Hearing member’s stories is such a valuable thing, but these stories can be tricky to hear.

Survey 60

Survey Project Conference Content 60