Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

ISAE

OCTOBER 31, 2023

Mastering Leadership Communication to Connect with Members Whether you manage a social or professional fraternity or sorority, communicating with members should be one of your top priorities. With all your organization has to do on a daily basis, member engagement activities can unintentionally fall by the wayside.

Communications 52

Communications Leadership Software Recruiting 52

MemberClicks

NOVEMBER 9, 2023

Workshop feedback surveys are the best way to get objective, quantifiable feedback to create experiences that continue to draw members. We’ll cover everything you need to know to create a workshop feedback survey, analyze your data, and more. What should be included in a feedback survey for workshops?

Survey 52

Survey Examples Software Analysis 52

Nimble AMS

APRIL 20, 2021

Great – you’re halfway to member growth. ability to communicate?member member value.?How How are you communicating your member value? Have you updated how you’re communicating your member value since last year? Here are two tips to communicating member value: Beware of the laundry list.

Communications 113

Communications Discount Survey Recruiting 113

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience.

Member Experience 36

Member Experience Tips FAQ Content 36

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

Nimble AMS

JUNE 28, 2023

But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? About 50% of associations surveyed say their IT budget will increase over the next year. Here are four ways to foster effective communication with your IT leaders: 1.

Technology 136

Technology Member Experience Tips System 136

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience.

Member Experience 321

Member Experience Analysis Course Survey 321

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. Tue 2/1 at 12 p.m.

Newsletter 195

Newsletter Survey Team Software 195

Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Nimble AMS

JUNE 15, 2022

You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing. Meet with staff.

Leadership 99

Leadership How To Survey Member Experience 99

Association Adviser

OCTOBER 13, 2016

Each year when Association Adviser and Naylor Association Solutions launch the Association Communications Benchmarking Study , we certainly hope to see measurable improvements in the ways associations communicate with members. Create a master calendar with dates & times for all member touchpoints: [link] @AssocAdviser.

Communications 60

Communications Revenue Social Media Survey 60

Association Freak

MARCH 1, 2024

Rebound in Member Growth After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016. The MGI 2023 Membership Marketing Survey found that 49% of associations report growth, contrasting to 26% in 2021.

Revenue 72

Revenue FAQ Innovation Member Experience 72

Association Freak

MARCH 2, 2024

REBOUND IN MEMBER GROWTH After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016. The MGI 2023 Membership Marketing Survey found that 49% of associations report growth, contrasting to 26% in 2021.

FAQ 72

FAQ Revenue Innovation Member Experience 72

Reid All About it

APRIL 19, 2024

Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Take the 2024 Panels Report Research Survey conducted by Kristin Arnold. The secret might lie with those who have already been part of your journey—your lapsed members. 1 CAE credit.

Newsletter 252

Newsletter Content Social Media Education 252

Reid All About it

JANUARY 26, 2024

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Please help our community by taking the time to participate or forwarding it to a colleague on your association’s membership team. .

Survey 257

Survey Project Strategy Education 257

Reid All About it

JANUARY 21, 2022

Membership survey. Please participate in MGI’s 14 th annual Membership Marketing Benchmarking Survey , our industry’s most comprehensive and valuable study on membership marketing. The survey closes next week so don’t delay. Marketing, membership and communications awards. Marketing, membership and communications awards.

Survey 195

Survey Newsletter Price Technology 195

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. If you’re asking members to fill out a survey, provide an incentive for them. Be creative in how you collect your data. And of course, make it easy!

Team 319

Team Report Course Proposal 319

Reid All About it

SEPTEMBER 1, 2023

The weekly list of free educational events and resources for the association community… Because I’m away most of next week at the Non-Dues-A-Palooza conference, Association Brain Food isn’t publishing next Friday, September 8. AI pulse survey. Engagement means different things for different members. Membership budget.

Revenue 229

Revenue Survey Education Strategy 229

Nimble AMS

MARCH 12, 2021

Utilize the personal and behavioral data in your association management software (AMS), online community and learning management software (LMS). Incorporate the learnings from your exit surveys to spark new engagement ideas. Then, one to three months later, send an exit survey. Send no communication for some time.

Survey 95

Survey LMS Software Member Experience 95

Higher Logic

DECEMBER 19, 2018

When you’ve got your members gathered a t your in-person events, whether it’s an annual event or something smaller, collect all the data you can. Online Community. If you have an online community, this is a great place to get to know your members. With the right tweaks, you can give your members the value they want.

Marketing 289

Marketing Tools Communications Survey 289

MemberClicks

APRIL 24, 2024

Transparency and Communications One of the most undervalued aspects of association management is the importance of consistent communication to keep members engaged and involved. Transparency and communication builds trust. Know who your target market is and the qualities of your ideal member. Reach out to them.

Association Management 52

Association Management Tips Software Social Media 52

Nimble AMS

MAY 27, 2022

While some might view modern technology as a costly investment, leaders must understand the digital imperative in improving the member experience and ensuring organizational success. . Gather relevant data by conducting member surveys on how individuals use technology. Create a vision for change. Implement the changes.

Tips 116

Tips Technology Innovation Survey 116

Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 284

Certificate Price Tools Technology 284

Nimble AMS

JUNE 6, 2023

The latest Community Brands Association Trends Research also found that of the surveyed association professionals, 49% say their IT budget will increase, indicating that organizations understand the value and imperative of adopting new technology to survive in the future. Ease of s taff adoption.

Software 122

Software Association Management How To FAQ 122

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Members join associations for the benefits. Automation.

Innovation 100

Innovation Organization How To LMS 100

Nimble AMS

AUGUST 8, 2022

But according to the Community Brands 2022 Association Trends Study , only 39% of association professionals have one! While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. Download now.

Committee 117

Committee Review Survey Software 117

Reid All About it

JUNE 16, 2023

Surveys conducted by Freeman have uncovered the most dramatic shift in B2B event attendee demographics in three decades: attendees are getting younger. Barbara Palmer at PCMA Convene says these Next Gen Event Goers won’t settle for the standard event experience—they expect to be captivated. Changing attendee profile. Event marketing.

Project 195

Project Tools Revenue Metro 195

Reid All About it

OCTOBER 29, 2021

The weekly list of free educational events and resources for the association community…. Sponsor survey. To help associations increase sponsorship revenue, the Partnership Professionals Network and Dynamic Benchmarking are conducting a survey of association sponsors to find out: Why companies sponsor associations. 1 CAE credit.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

APRIL 2, 2021

The weekly list of free educational events and resources for the association community…. Association member communications. Interested in grading your association communications? Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. – Facilit8me: Community of Practice.

Revenue 335

Revenue Conference Industry Strategy 335

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. With Ideation , we’ve made getting this type of feedback a reality in your online community. But first, let’s get into how Community Ideation works.

Tools 177

Tools Review Products Member Experience 177

Nimble AMS

DECEMBER 27, 2022

The data-driven business world requires companies to effectively communicate their data to make informed decisions. Raw data is difficult to interpret and even harder to communicate. What types of members participate in continuing education? Improve the member experience . Diagnostic analytics .

Association Management 135

Association Management Software Analysis How To 135

Fonteva

OCTOBER 18, 2022

The customer experience can be actively studied and strategically improved through CX management to create a seamless experience. For your association, this means every touchpoint you create and interaction you have with members throughout their membership journeys is part of the entire member experience that you offer.

Course 52

Course Survey Software Philadelphia 52

EventMobi: Association Events

SEPTEMBER 21, 2023

If your retention rate is below that number, here are a few quick things you can do to improve it: Communicate effectively. Use multiple streams of communication (email, social media, paper mail, etc.), solidify your messaging, and consistently follow up with members to increase the likelihood of reaching them and staying top of mind.

Strategy 130

Strategy Software Social Media Discount 130

Nimble AMS

JULY 28, 2022

The Community Brands 2022 Association Trends Study has also noted this trend, reporting half of all professionals say their IT budget will increase over the next year. Of the professional associations surveyed, 65% said they plan on having a flexible technology budget. .

Software 123

Software LMS Learning Management System Missouri 123

Nimble AMS

APRIL 18, 2022

Emphasizing diversity strengthens your association by enriching your learning program, developing your cultural competencies, and fulfilling your mission to provide the best member experience. . Ensuring your DEI volunteer group is both diverse and inclusive should be a priority as you begin to recruit members to volunteer.

Tips 130

Tips Recruiting Recruitment Directory 130

Reid All About it

MARCH 10, 2023

Nimble AMS describes how it can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs, and deliver personalized communication and content. Small staff challenge. Journalism’s decline. Ross Barkan writes about the media’s conflict of interest problem.

Committee 195

Committee Education Software Technology 195