Nimble AMS

JUNE 15, 2022

You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing.

Leadership 98

Leadership How To Survey Member Experience 98

Nimble AMS

AUGUST 8, 2022

But according to the Community Brands 2022 Association Trends Study , only 39% of association professionals have one! While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. Download now.

Committee 116

Committee Review Survey Software 116

Smooth The Path

AUGUST 30, 2016

This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.

Las Vegas 79

Las Vegas Member Insights Member Research Newsletter 79

Reid All About it

MAY 14, 2021

Hear insights culled from OnBoard’s 2021 Board Effectiveness Survey. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Vasan Selliah, Member Insight and Engagement Manager, CSAE. 1 CAE credit.

St. Louis 341

St. Louis Technology Strategy Conference 341

Smooth The Path

FEBRUARY 9, 2017

Members don’t take the time to understand their benefits. Those chapter leaders are not communicating well with new members. There are so many situations that pit association staff against members. Hearing member’s stories is such a valuable thing, but these stories can be tricky to hear.

Survey 60

Survey Project Conference Content 60

Reid All About it

JANUARY 13, 2023

The weekly list of free educational events and resources for the association community…. It’s time for MGI’s 15 th annual Membership Marketing Benchmarking Survey. They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Membership benchmarks.

Revenue 39

Revenue Education Strategy Leadership 39

Reid All About it

FEBRUARY 11, 2022

The weekly list of free educational events and resources for the association community…. Marketing, membership and communications awards. Check out the results of the AMS/CRM Selection Survey conducted by 501Works, in partnership with Branching Knowledge. Member experience. Host: Fridays@4. Mon 2/14 at 1 p.m.

Content 39

Content Strategy Technology Analysis 39