Sun.Mar 27, 2016

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Member engagement – measuring what matters to your members

Optimist Consulting

I recently read an interesting report, Leading Engagement from the Outside In, from US based membership consultants Anna Caraveli and Elizabeth Weaver Engel, which offers an alternative view to traditional member engagement activities and metrics when considering levels of member engagement with an organisation. Some membership organisations develop programmes, products, events or even services that they think members need, without involving them in their development.

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The Fragile Middle of a Big Association Project

Smooth The Path

There’s energy to starting something once we’ve set our mind to it. There’s energy around finishing something, we’re on the home stretch, just a little further! The difficult time in any project, especially those long projects, which associations seem to have lots of, is the middle. The middle of the project is when things start to go wrong.

Project 68
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Top 5 essentials for your membership marketing strategy

Optimist Consulting

I was delighted to recently present at CHASE about how to develop your membership marketing strategy. I outline my thoughts below on how to develop a strong membership marketing strategy which will help you grow your membership. 1.Why have a marketing strategy? Writing a marketing strategy will help you to: Identify what it is you want to achieve through your marketing activity.

Strategy 109
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How will Gig Economy Impact Your Association?

SCD Group

Gig economy (some call it sharing economy) is growing rapidly. According to a story in The Wall Street Journal , the number of workers in “alternative arrangements” has climbed to 16% of the U.S. workforce (from less than 10% in 2005). WSJ’s reports that the Department of Labor has four categories of “alternative work”. independent contractors, on-call workers, temporary workers and workers employed via contract firms.

Review 40
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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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5 ways that ‘member-led’ organisations engage their members

Optimist Consulting

I recently read an interesting report, Leading Engagement from the Outside In*, which offers an alternative view to traditional member engagement activities and metrics when considering levels of member engagement with an organisation. Some membership organisations develop programmes, products, events or even services that they think members need, without involving them in their development.