network-management 24-7-technical-support 
Higher Logic
DECEMBER 12, 2019
Maybe a company answered your support question quickly or accommodated you in a way that made you feel seen and appreciated. But what if you could create a place where your customers could engage with your other customers and your staff, 24/7? Scale customer success and support with fun, creative methods.
Reid All About it
MAY 12, 2023
If you’re selecting any type of technology that relies on integration, you must read this non-technical guide on API for association leaders. He mentioned this cool member benefit: peer-to-peer learning networks for people in the same job role, for example, CEOs, CFOs, HR, marketing, etc. Demystifying API. Lunch costs are on your own.
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Reid All About it
JUNE 19, 2020
Fri 6/19 at 12:30 p.m.* – Risk Management in Meetings Moving Forward. Get an overview on managing risks when entering into meetings and event contracts in the age of COVID-19. Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Jeff Cobb, Managing Director, Tagoras.
Reid All About it
MARCH 12, 2021
The authors finish by saying, “Association tech ecosystems limit or enable organizations’ capacity to serve their members and customers online… Real strategic leaders will pull their technical foundation from the shadows and shine a light on the important stack decisions ahead. Innovation method. Stress and anxiety remedy. More info/register.
Reid All About it
APRIL 21, 2023
They describe the seven steps of starting a successful association mentoring program from pre-evaluation and research to planning, design, recruitment, matching, training, support and evaluation. You can’t overestimate the importance of change management knowledge and skills. Membership marketing. Coaching learners. 1 CAE credit.
MemberClicks
AUGUST 3, 2023
If your association is looking to streamline education and support career development among its members, it’s time to consider investing in association learning management software (LMS). In this guide, we’ll cover all the basics of LMS and share our top 15 recommended picks: What is learning management software?
Reid All About it
JUNE 24, 2022
Change management. Rishad Tobaccowala identifies six essential steps to successfully introduce and manage change. The survey is optimistic overall, although many execs are troubled by the inability of their current business model to support their mission. Fri 6/24 at 12 p.m.* – EventTech Chat. Fri 6/24 at 4 p.m.
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