Higher Logic

APRIL 14, 2020

Overall logins were up 109% in the last month, and new member logins – people checking out the community for the very first time – was up 149%. While they're there, they're posting more discussions (posts were up 48%) and engaging with content (library views saw a 100% increase and library downloads went up 122% since February).

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

APRIL 9, 2021

oh yeah, that makes sense” trends about desktop vs. mobile traffic and the popularity of long-form content (yay!). Content barriers. I don’t work with companies who take the committee approach to content—it’s a huge red flag for frustrations down the road. Improve Your Member Experience with Smart Data Management.

San Diego 370

San Diego Revenue Strategy Content 370

Reid All About it

MARCH 24, 2023

Quick hits Can AI write thought leadership content for you? Host: UST Education Speaker: Austin Campbell, Manufacturing Analyst, The Liggett Group Wed 3/29 at 2 p.m. Spring Cleaning Your Website It’s easy to get caught up in creating content and forgetting to update and maintain the website itself. More info/register.

Revenue 227

Revenue Chicago Leadership Education 227

Reid All About it

SEPTEMBER 3, 2021

Mike Agron, Content Marketing Institute ). Associations succeed when they inform, educate and inspire their members. Netflix is a great example of how focusing on content, use experience and value, combine to grow engagement, revenue and renewals. Presenters: Austin McHenry, Crypto Practice Leader, UST.

Learning Management System 195

Learning Management System Education Technology Review 195

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Higher Logic

OCTOBER 30, 2018

Zenoss debuted its new community in April 2017 at its annual conference, GalaxZ, complete with an updated brand and a new crowdsourced community name, courtesy of its Austin roots: TechZen. How can we address those needs above and beyond expectations while also implementing other ways to continually improve member experience?

Case Study 120

Case Study Austin Products Library 120

Reid All About it

JULY 15, 2016

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Presenter: Austin Johnston, owner of AKJohnston Group. – The Non-Negotiable 7-Step Content Plan for Association Websites. Mon 7/18 at 12:30 p.m.

North Carolina 150

North Carolina Austin Innovation Washington 150