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Association Brain Food Weekly: 5.14.21

Reid All About it

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age. 1 CMP credit.

St. Louis 341
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Our Members Are Not Crazy

Smooth The Path

Members don’t take the time to understand their benefits. The board president has us running after his pet project. Those chapter leaders are not communicating well with new members. There are so many situations that pit association staff against members. The conference volunteer is not doing her job.

Survey 60
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Association Brain Food: 1.13.23

Reid All About it

It’s much better to get this news before your project begins so you can figure out how to juggle these tasks with your regular workload. They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. 2023 association trends. AMS (r)evolution. CAE credit.

Revenue 39
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Association Brain Food Weekly: 2.11.22

Reid All About it

The weekly list of free educational events and resources for the association community…. Marketing, membership and communications awards. Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What has Changed about the Member Experience? every Monday.

Content 39
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Association Brain Food Weekly: 9.13.19

Reid All About it

Presenters: Jane Barwis, Founder and President, BRG Communications. Presenter: Monica Finch, Head of Communications & Brand at Classy. From a robust career center to engaging communications vehicles and comprehensive sponsorship programs, ASAE’s story is unique within the industry. 1 CAE credit. More info/register.

DC 34